It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. A1 Sewer and Drain, A Groundworks Company, specializes in helping homeowners with their plumbing needs. Our top priority is providing high-quality home repair solutions and personalized service across the Hampton Roads area. With fully trained technicians, industry-leading products, and nationally backed warranties, A1 is here to assist you in all your plumbing needs. The Plumbing Service Technician is responsible for providing a professional service for homeowners navigating plumbing and gas issues. This includes diagnosing the issue, presenting a solution to the homeowner in a professional manner with a written proposal, drawing and pictures and performing the repair or installation. Duties and Responsibilities Our Plumbing Service Technician must be able to effectively perform the following duties: Operate a snake to clear main and branch drain lines in homes and businesses. Operate and tow a Jetter to clear clogged sewer lines. Knowledge and experience to diagnose, repair and/or replace all aspects of a water heater (Electric, Gas and Tankless) in home or business. Install fixtures (Kitchen faucet, Bathroom fixtures and tub/shower fixtures) and repair existing fixtures (Valve stim replacement/rebuild). Remove and replace a toilet or rebuild the components of a toilet. Operate a sewer camera and locater to determine the cause of sewer line issues. Ability to locate sewer lines and mark. Locate gas line leaks and make appropriate repairs and follow required red tag process. Remove/replace/repair existing gas lines as well as install/run new gas lines. Remove/replace/repair existing water lines as well as install/run new water lines. Remove and replace existing garbage disposals. Utilize leak detection equipment to locate where a leak is occurring under slabs and ground. Certification to conduct Back Flow Testing- Test and verify a backflow is operational. Diagnose, and present a solution to the homeowner in a professional manner with a written proposal, drawing and pictures. Provide your own hand tools Operate a company vehicle monitored by GPS and maintain safe driving habits Utilize ServiceTitan to document Service Calls- Notes and Pictures are required on all service calls. On Call and weekend shifts: We have a rotating schedule. Each shift is a 5-day work week with 1-2 on calls per month. All other duties assigned Qualifications Minimum 2 years of experience in Residential Plumbing High School Diploma or GED Valid Driver’s license Knowledge of basic hand and plumbing tools Experience with home and commercial software and technology – ServiceTitan For back flow testers you must have the appropriate certification. We take pride in our exceptional growth—because it means that we’ve built our company and solutions on a rock-solid foundation. Every day, every employee has the opportunity to play an impactful role in changing an industry, setting a new standard, and delivering solutions that our customers love. True to our values, we've done the right things from the beginning, setting the stage for an even brighter future. Join us as we charge ahead!