**** Extremely UNIQUE position******************We dont do Customer pay service***************

We only take care of our customer needs after the sale adn dont do anything more therefter.

Customer Advisor for Warranty/After Sale repairs - We Owe - Repair:-The front man on all things customer service after the sale. Utilizing shop resources to get all after-sold-service done in a low cost and speedy manner. Fielding all service calls. All service negotiations to be done by sales dept.

Dispatching and staging all work to shop.

After Sale Service Handling (WE OWE, REPAIR, WARRANTY).

All cars after sale need to be brought here. Our shop does ALL diag and inpsections no matter what shop will do the repair so we know its been done right. We set appointments at sublets here. We will either do the work here or make appointments and deliver/retrieve the car ourselves from a sublet. As far as the customer knows we will be working on it here. If ever a customer is to ask where their car is we don't need to lie to them but rather “We have it at one of our off site repair facilities, we have techs in several different places”

The idea of doing this is control of the repair/deal after the sale. By bringing it here we control speed of repair, cost of repair and make sure we are first hand in the repair at all times. The idea would be to do the diag here, order parts, then treat it like any other repair (do here or send to sublet depending on flow and needs.

Warranty. Same as above accept we submit to warranty company for payment when approved work is done. We use Zurich and AWGS.

Service Director Backup - (Brandon Stewart)Learn and know all aspects of SD so can be used as a backup. Opening ROs, billing hours on ROs, subletting internals, auditing ROs (both internal and sublet) running around with cars/parts and anything else that may arise to be able to fill in.

Body Needs Backup - (Scott Reece) Learn and know to do all things body shop related. We send 100% of our body shop needs off to sublets. Our buyer notes what he thinks should get body work on the BOUGHT doc as he buys. Log needs on body sheet, get quotes, dispatch, send out and retrieve. Help parts get correct parts and share expertise.

Parts Backup-(Tim McIntyre) Learn and know how to do all things parts so can be used as a backup if needed. Ordering, shelving, selling, returning, quoting etc.

Job Type: Full-time

Pay: $48,000.00 - $58,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Day range:

• Monday to Friday
• Weekends as needed

Shift:

• 8 hour shift

License/Certification:

• Driver's License (Required)

Ability to Commute:

• Cherry Valley, IL 61016 (Required)

Ability to Relocate:

• Cherry Valley, IL 61016: Relocate before starting work (Required)

Work Location: In person