*Must have reliable transportation.

MAIN FUNCTION: Provides clinical support and training to support GFP RN Quality Manger.

Quality Control –

·Work with practice management to ensure all staff members are trained on proper procedures and follow applicable rules for in office testing and specimen collection

·Routinely inspect offices, equipment, and associated documentation to ensure compliance with applicable rules.

·Makes recommendations to RN Quality manager and Practice Managers regarding corrective actions.

·Make recommendations to RN Quality Manager regarding internal policies and procedures for in office testing and specimen collection.

·Travel to GFP offices and help complete Quality Audit Log Checks in offices.

·Assist with training of new staff in proper Quality Controls on point of care testing.

·Ensure that Quality Controls and medication sample logs are completed in offices; work with Practice Manager to assign staff to assist if needed.

Training Coordinator –

·Facilitates training and orientation of new staff members on office policies and procedures, proper use of equipment and in office testing requirements.

·Provides remedial training to staff members as needed.

·Coordinate training of student Medical Assistants during clinical externships

·Provide active support in onboarding of MAs in their office.

·Facilitate training of staff on new point of care testing, equipment or workflow

·Assists RN Quality Manager in developing and implementing clinical workflows for assigned offices.

·Assist RN Quality Manager with completing all clinical competencies and other trainings, including point of care testing.

·Bring forward any clinical obstacles and safety concerns to RN Quality Manager.

·Organize Quarterly meetings for office preceptors.

Provides administrative support to RN Quality Manager –

·Maintain database for staff certifications.

·Assist RN Quality Manager with keeping HealthStream’s up to date and run reports.

·Ensures the timely preparation and distribution of training materials for staff.

·Communicates with employees, customers, and other individuals to answer questions, disseminate, or explain information, take orders, and address complaints.

·Demonstrates willingness to learn data collection from Meditech reports or other vendor software.

·Always maintains and preserves the confidentiality of records in accordance with departmental and Hospital policy. Demonstrates awareness of HIPAA regulations as they relate to protected healthcare information.

EDUCATION:

·High School Diploma or GED required.

·Current BLS certification required.

·MA certification required.

·Strong knowledge of medical terminology required.

·Graduation from accredited MA school or equivalent preferred.

EXPERIENCE:

Primary Care & Specialty Care preferred. Strong knowledge of Athena EMR system. Phlebotomy experience.