2 IT Support Analyst Jobs in Valley, NE
GREYSOURCE LLC is Hiring an IT Support Analyst Near Valley, NE
Full timeProvide IT Infrastructure support to plant employees and resources. Gather client and problem information, troubleshoot and resolve when possible, or escalate quickly and accurately when appropriate.RESPONSIBILITIES:
- Provide operational support and maximum uptime for plant-related WINTEL & LINUX client desktops, handheld devices, Laptops, Process PCs, NetPCs, and Servers (File/Print, Process, SQL, WTS) including associated OS(NT, W2K, XP, VISTA. WIN7) and software, Laserjet, and Label (Zebra, Datamax, Other) printers, tethered network Switches, Routers, Firewalls, Phone systems, and untethered Wireless access points and Intermec, Motorola, Symbol, LXE RF devices
- Gather/Capture client and problem information
- Make use of technical skills, knowledge database, and other ITRC resources to resolve problems and escalate problems appropriately
- Assist in the creation/maintenance of documentation
- Assists end users in resolving hardware and software issues by fielding telephone calls, email communication, help desk tickets, diagnosing problems, and performing troubleshooting activities. Documents, tracks, and monitors the problem to facilitate a timely resolution
- Applicant must have experience supporting Outlook, Windows, Word, Excel, and other desktop applications
- Patience and tact to respond effectively to plant personnel with varied level of technical acumen
- Good time management and self-direction skills necessary
- Microsoft and CompTIA certifications are preferred
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Job Summary
Full Time
$49k-60k (estimate)
01/20/2024
07/11/2024
The job skills required for IT Support Analyst include Troubleshooting, Customer Service, Problem Solving, Help Desk, IT Support, Written Communication, etc. Having related job skills and expertise will give you an advantage when applying to be an IT Support Analyst. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT Support Analyst. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for IT Support Analyst positions, which can be used as a reference in future career path planning. As an IT Support Analyst, it can be promoted into senior positions as a Technical Support Analyst II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Support Analyst. You can explore the career advancement for an IT Support Analyst below and select your interested title to get hiring information.
If you are interested in becoming an IT Support Analyst, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an IT Support Analyst for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on IT Support Analyst job description and responsibilities
The IT support analyst will also perform root cause analysis, develop checklists for typical problems and recommend procedures and controls for problem prevention.
04/07/2022: Burlington, VT
IT support analyst often communicate directly with consumers.
04/17/2022: York, PA
This position provides analysis and problem-solving, technical assistance and support coordination to staff for computer hardware, software, networking, and applications systems.
01/21/2022: Boise, ID
IT support analyst perform analysis of root causes.
03/07/2022: Canton, OH
troubleshooting hardware and software issues.
03/20/2022: San Jose, CA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on IT Support Analyst jobs
A IT support analyst should be able to work calmly when under pressure.
03/01/2022: Louisville, KY
A IT support analyst should provide enterprise-level support to customers.
04/01/2022: Springfield, MO
Name variables and functions using clear and relevant names.
02/27/2022: Waterloo, IA
Re-use common functions to save time.
03/05/2022: New Britain, CT
Set a time limit to complete a task.
01/21/2022: Salem, OR
Step 3: View the best colleges and universities for IT Support Analyst.
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