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Assistant Service Manager
Greensboro Acura Greensboro, NC
$62k-82k (estimate)
Full Time 1 Month Ago
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Greensboro Acura is Hiring an Assistant Service Manager Near Greensboro, NC

$75k - $100k Per Year Earning Potential

Technician Career Pathway through dealership provided training and advancement opportunities


Greensboro Acura
,a Hudson Automotive Company, is actively seeking an Assistant Service Manager to join our award winning, high-volume service team.


Hudson Automotive Group
, founded in 1948, is a third-generation, family owned & operated business proudly serving customers with all their automotive needs. Hudson Automotive has grown from a single location in Providence, KY to a multistate, multi-franchise organization with 54 dealerships and more than 4,500 employees throughout 8 States concentrated in the Southeast.

Why choose Greensboro Acura and Hudson Automotive Group?


Climate Controlled Facility

Continuous career growth through dealership provided training and advancement opportunities

Previous Automotive Technician Experience Required


Other Benefits we offer:

  • Medical, Dental, Vision Insurance
  • Life Insurance
  • 401k
  • Paid Vacation/Holidays
  • Employee development through training and advancement opportunities
  • Employee discounts on products & services
  • Balanced work schedule
  • Tuition Reimbursement for current Automotive Technology students or recent graduates


Requirements:

  • Assists with hiring, training, developing, motivating service department staff
  • Assists with monitoring department performance, using reporting systems, surveys, efficiency and productivity controls
  • Conduct performance reviews for all technicians in accordance with dealership guidelines
  • Dispatch, monitor and assist with technician workflow
  • Assist with all department staff schedules, days off and breaks
  • Facilitates and/or conduct technical training and schedules approved staff to appropriate manufacture training schools
  • Monitor technicians daily productivity reports and corresponding payroll records
  • Ensures the proper care, storage, and inventory of special tools
  • Monitor shop condition, including cleanliness, safety and condition of shop equipment, reporting issues to Service Manager or GM
  • Assists with handling customer complaints immediately (within 24 hours) and according to dealership's guidelines informing other managers when appropriate.
  • Fills in for Service Advisor or Service Manager when necessary
  • Maintains a professional appearance
  • Report any safety issues immediately to management.
  • All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, and valid driver's license

Our dealerships have been repeatedly recognized for outstanding customer service and have received Toyotas President's Award, Nissans Global Award, Fords President's Award and the Honda Presidents Award for their dedication to excellence. In 2019, Hudson Automotive was voted Best Places to Work in South Carolina.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Summary

JOB TYPE

Full Time

SALARY

$62k-82k (estimate)

POST DATE

04/12/2024

EXPIRATION DATE

05/08/2024

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The job skills required for Assistant Service Manager include Customer Service, Background Check, etc. Having related job skills and expertise will give you an advantage when applying to be an Assistant Service Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Assistant Service Manager. Select any job title you are interested in and start to search job requirements.

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If you are interested in becoming an Assistant Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Assistant Service Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Assistant Service Manager job description and responsibilities

Manage and maintain computerized service requests to track service operations and close completed orders.

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Manage facility to achieve target revenue generation by maintaining service department efficiently.

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Monitor all service inquiries and procedures to ensure completion of all clients’ requirements.

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Responsible and accountable for service delivery, asset deployments, and respond to requests from customers by phone, e-mail, or chat.

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They are also responsible for tracking service operations, coaching and training staff members, and administering payroll.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Assistant Service Manager jobs

The necessary certifications that Assistant Service Managers must have to succeed are Automotive Sales Professional and Associate Service Executive (ASE).

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The type of business an assistant service manager works for will determine their exact tasks and responsibilities.

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To write an effective assistant service manager job description, begin by listing detailed duties, responsibilities and expectations.

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Resolve queries or complaints professionally, maintaining a polite manner at all times.

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Maintain a high number of service advocates due to ability to satisfy each desired need, building relationships and trust.

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Step 3: View the best colleges and universities for Assistant Service Manager.

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