The UX Designer collaborates with Product Owners to strategize and lead the creation of new experiences, or improvements to existing functionality across all products. The ideal candidate is a constant advocate for our users - an analytical and creative thinker who can grasp user needs and solve complex problems.

How You Will Contribute

• Creates innovative solutions for a wide variety of product design challenges across both desktop & mobile platforms.
• Develops detailed interactive prototypes or static mock-ups to effectively communicate interaction and design ideas.
• Works alongside developers, product owners and other stakeholders throughout all stages of the software development life cycle.
• Collaborates with the UX Strategist to leverage user research and performance metrics in support of proposed UX solutions.
• Supports in-app training initiatives for our users, from design concept to execution
• Maintains existing product style guides and other UX documentation
• Performs Visual Quality Assurance (VQA) to ensure new product experiences or enhancements adhere to established design patterns and align with interactive prototype or static mockup 
• Communicates and effectively interacts with the development, product management, operations, and software quality assurance teams
• Performs other duties, assignments, and/or special projects as time or circumstances necessitate. 

For Consideration You Will Have

• Bachelor’s degree in design, marketing or related discipline, or equivalent work experience
• 3 years of experience in UI/UX design and Responsive Web design
• Demonstration of design experience and strong aesthetic sensibilities.
• Visual acuity to recognize on-brand and unified graphics throughout the application.
• Ability to independently manage time and priorities while meeting deadlines
• Strong knowledge of usability principles and techniques
• Excellent communication, presentation, and storytelling skills
• Experience working in a collaborative multi-disciplinary environment and working directly with developers for implementation of designs
• Extensive experience in creating user flows, wireframing, and prototypes for web and native apps

Technical Skills

• Working knowledge of the Adobe Creative Suite
• Working knowledge of the Microsoft Office Suite
• Axure RP or other prototyping software experience required
• Familiarity with Product Experience platforms (e.g. Gainsight PX) preferred
• Strong knowledge of HTML5, CSS3 preferred
• Experience in a highly Agile/scrum environment

A portfolio of UX-related work should be provided with the resume submission.