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2 Technology Support Specialist Jobs in Stanardsville, VA

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Greene County Public Schools
Stanardsville, VA | Full Time
$119k-149k (estimate)
2 Weeks Ago
Greene County Public Schools
Stanardsville, VA | Full Time
$50k-65k (estimate)
2 Months Ago
Technology Support Specialist
$119k-149k (estimate)
Full Time 2 Weeks Ago
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Greene County Public Schools is Hiring a Technology Support Specialist Near Stanardsville, VA

Job Summary

Under the direction of the Director of Technology, performs complex work. Work involves implementing, maintaining, and servicing computer hardware (desktops, laptops, and mobile computing devices), network connectivity, applications, associated peripherals, local and wide, wired and wireless computing and telecommunications network. Work requires highly professional customer service to staff and students, assisting staff with resolving issues in functional and enterprise applications.

Essential Duties

  • Ensures system operation and performs installation, maintenance and repair of computer hardware, network connectivity, applications, peripherals, network equipment, network operating system software, network infrastructure, and other network related components/equipment.
  • Performs in-depth diagnostics and preventative maintenance to ensure supported systems are operational.
  • Troubleshoots system level problems and performs repairs to include replacement of components and complete systems.
  • Provides technical expertise for developing, monitoring, and implementing network security procedures and protocols
  • Responds to emergency work requests; troubleshoots supported system failures and errors; diagnoses, isolates, and resolves complex system problems ensuring timely results and minimal disruption of operations.
  • Responds to questions and needs of end-users concerning supported systems.
  • Updates supported system documentation to record installations, upgrades, inventory, configurations, etc.
  • Travels to and from schools’/work sites in the performance of duties.
  • Conforms to all departmental procedures and policies.

(These are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.)

Other Duties

  • Maintains an up-to-date knowledge of rapidly changing computer-networking technology.
  • Performs any other related duties as assigned by the Director of Technology, or other appropriate administrator

Minimum Qualifications (Knowledge, Skills and Abilities Required)

  • Must possess knowledge of the operation and repair and the principles and practices used in the configuration, installation, testing, and maintenance of computer systems, operating systems, collaborative applications, printers, Microsoft OS, and maintenance of local and wide, wired and wireless, computer and telecommunication networks.
  • Must possess the ability to assist with developing network security and related procedures; and assist with performing network management activities
  • Must possess excellent troubleshooting skills and the ability to diagnose/resolve system and application problems.
  • Must possess the ability to prioritize tasks in order of importance; work independently and as a team member; and establish and maintain effective working relationships with co-workers and end-users.
  • Must possess a valid driver’s license with a good driving record.

Working Conditions and Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. Duties are performed in centralized computer repair shop and at schools. While performing the duties of this job, the employee is occasionally exposed to various lighting conditions, dust and pollen, regular automobile traffic conditions while driving to/from work sites, electrical shock and toxic/caustic chemicals. While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle or feel; and talk and hear. The employee is occasionally required to drive; stand; walk; climb; balance; bend; stoop; kneel; twist/turn; push/pull up to fifty (50) pounds; lift/move up to twenty (20) pounds for at least 35 feet. Specific vision abilities required by this job include color vision, close vision, distance vision, night/dusk vision and peripheral vision.

EVALUATION:
Performance on this job will be evaluated in accordance with school board policy and administrative regulations on evaluation of personnel.

TERMS OF CONTRACT:
12 month - 250 Days – 8.5 hours per day

Salary commnesurate with experience

Reports to Director of Technology

Job Summary

JOB TYPE

Full Time

SALARY

$119k-149k (estimate)

POST DATE

04/11/2024

EXPIRATION DATE

06/10/2024

WEBSITE

greenecok12gaus.mail.onmicrosoft.com

HEADQUARTERS

Greensboro, GA

SIZE

<25

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The job skills required for Technology Support Specialist include Troubleshooting, Customer Service, Installation, Operating System, Computer Systems, Computer Hardware, etc. Having related job skills and expertise will give you an advantage when applying to be a Technology Support Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Technology Support Specialist. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Technology Support Specialist positions, which can be used as a reference in future career path planning. As a Technology Support Specialist, it can be promoted into senior positions as a Technical Support Analyst III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technology Support Specialist. You can explore the career advancement for a Technology Support Specialist below and select your interested title to get hiring information.

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If you are interested in becoming a Technology Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Technology Support Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Technology Support Specialist job description and responsibilities

A technical support specialist provides technical assistance for users of computers, networks, software, or other devices.

04/02/2022: Pine Bluff, AR

Technical support positions are highly specialized, and may focus primarily on networking, security, customer tech support, hardware, or software.

02/26/2022: Hopkinsville, KY

Technical support specialists work with end-users to provide technical support and assistance for technical, software and hardware problems.

02/21/2022: Vallejo, CA

Technical support specialists at larger companies may be called upon to write user manuals for their employees or customers.

02/25/2022: Los Angeles, CA

Technical support specialists provide assistance and guidance to customers who are experiencing difficulties with technological equipment or software.

04/01/2022: Galveston, TX

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Technology Support Specialist jobs

Certifications such as the CompTIA A+, Security+, and Network+ certify for knowledge that can be used across all technology stacks.

04/23/2022: Toledo, OH

The minimum education requirement for a technical support specialist role can vary from position to position.

05/07/2022: Florence, AL

Most technical support specialists acquire at least some on-the-job training after they are hired.

04/01/2022: San Antonio, TX

Positions with companies that create software and other computer products often desire specialists with a bachelor’s degree.

02/22/2022: Racine, WI

A technical specialist may also have training in computer programs with professional certificates and an ITIL foundation.

04/05/2022: Tampa, FL

Step 3: View the best colleges and universities for Technology Support Specialist.

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