Under direction of the RHC Clinical Supervisor, the Certified Medical Assistant is responsible for assisting in the delivery of health care and patient care management.

Essential Duties and Responsibilities:

• Performs selected nursing and administrative duties and assists the physician as part of the clinical care team.
• Conducts pre-visit planning by reviewing and updating patient charts prior to appointment with recent test results and correspondence and determines needed services per practice protocol.
• Confers with physician regarding any incomplete patient tests/consults or other incomplete orders prior to patient visit.
• Prepares patients for examination and treatment, escorting them from the waiting area to the exam room and taking histories and vital signs.
• Prepares, cleans and maintains exam and treatment rooms.
• Gives injections and draws blood; assists with EKGs, OB/GYN exams and office procedures as needed; provides other patient care services as directed by the Physician or Advanced Practice Provider (NP or PA).
• Administers medication upon physician order and responds to medication requester per practice protocol.
• Prepares and maintains clinical supplies and equipment.
• Triages and responds to patient communications within practice policy.
• Assists with scheduling tests and treatments, pre-certifying patients for hospital care and/or procedures, and processing referrals to other providers.
• Coordinates care with disease management or case programs as needed.
• Contributes to the development of policies and procedures.
• Participates in professional development activities and maintains professional affiliations.
• Creates, maintains, copies and files patient files, records and other information as needed.
• Interacts with patients, families, providers, and other staff in a professional, positive, and respectful manner.
• Consistently demonstrates a positive attitude.
• Fosters teamwork by offering assistance to others.
• Communicates clearly and effectively with other team members.
• Demonstrates clear ownership of workplace and patient safety.
• Reports mistakes, near misses, adverse events and quality and safety concerns.
• Participates in the development and implementation of safety and quality improvement activities.
• Protects patient confidentiality and abides by all HIPAA and privacy laws.
• Other duties as may be assigned

Job Qualification Requirements:

Education: Graduate of an accredited Medical Assistant Program

Licensure/Certification: Certification as Medical Assistant required, as CMA, RMA, NCMA, CCMA or CMAA. CPR certification required within one month of hire.

Experience: One to three years of clinical experience preferred. Knowledge of medical equipment and instruments, common safety hazards and precautions and treatment room procedures required. Ability to maintain strict confidentiality.