Green Home Solutions of West Hartford is Hiring a Mold Technician/ Crew Chief Near West Hartford, CT
Mold Tech We do mold and odor remediation. We strive to provide quality customer service. Training will be offered Mold Tech $20.00 to $25.00 per hr Crew Chief $25.00 to $35.00 per hr
Responsibilities
Provide customer service and support visits and tie workflow to schedules to ensure maximum efficiency.
Manage all testing, remediation and services to ensure proper processes.
Effectively use POS/CRM system to complete jobs properly and coordinate with the team and customers.
Collaborate with team and share information across the organization to build positive relationships with clients and coworkers.
Satisfy customer needs by making appropriate recommendations and briefings using accurate procedures and protocols.
Maintain customer satisfaction by using creativity and ingenuity to investigate problems, identify resolutions, suggest enhanced add on services, and recommend improvements.
Service existing accounts by analyzing work orders, planning a daily travel schedule, reviewing concerns, conducting tests, and resolving problems.
Qualifications & Skills
Technical degree or certification, or willingness to become certified in GHS offered courses
Awareness of health and safety issues
Ability to adapt to work schedules and flexible shifts
Excellent customer service, communication and self-management skills
Valid Drivers license
Pass drug and background check
Be able to work in attics and basements and crawl spaces.