Job Overview:
The Youth Career Coach serves to support the Virginia Career Works – Greater Roanoke region and the Greater Roanoke Workforce Development Board by providing services and managing referrals for the Workforce Innovation and Opportunity Act (WIOA) Title I Youth Program. This position will conduct eligibility screening for interested individuals, provide services to enrolled participants, conduct outreach and recruitment for future participants and manage documentation while adhering to federal, state, and local policies and procedures for the WIOA Title I Youth program. The goal of the Youth Career Coach to ensure enrolled participants in the WIOA Title I Youth program are successful in achieving employment and education outcomes.

Responsibilities:
· Conduct outreach and marketing to internal and external partner agencies to promote the WIOA Title I Youth program activities to potential participants

· Establish relationships with internal and external partner agencies to facilitate WIOA Title I Youth enrollments and services

· Complete eligibility documentation process with interested applicants in compliance with WIOA Title I Youth program parameters

· Manage electronic and paper files on each eligible participant and adhere to confidentiality and compliance requirements

· Advise WIOA Title I Youth participants on potential career pathways in the Greater Roanoke region and develop an Individual Service Strategy (employment/education plan) using the fourteen (14) elements of the WIOA Title I Youth program

· Coordinate and complete assessments with WIOA Title I Youth participants to gauge interests, aptitudes, and basic skills for success

· Coordinate the provision of access and delivery of the fourteen (14) elements identified in the WIOA Title I Youth program legislation by referring to external partners, coordinating with internal partners, and providing elements that are requested and necessary to achieve success

· Complete reports on a monthly basis to the Director to report key attributes of success with the program (i.e. enrollments, activities, outreach, etc.)

Skills:
Knowledge of the structure and operation of government and community agencies and private businesses; ability to work independently; ability to manage projects with deadlines; ability to express ideas clearly and concisely, both orally and in writing; ability to consider and weigh a variety of factors in making decisions and recommendations; ability to update and maintain various social media platforms; ability to establish and maintain a good working relationship with clients, public and private agencies, and the employer community; and the ability to compile data and make reports; working knowledge of basic computer programs; knowledge of case management best practices

Scope:

• Coordination: coordination of activities with a variety of team members made up of internal and external partners
• Communication: daily communication with Board staff and workforce internal and external partners as well as program participants
• Confidentiality: adhere to WIOA Title I confidentiality requirements and maintain highest confidentiality required when working with WIOA Title I participants
• Financial: manage WIOA Title I youth budget compared to enrollments and demand for services
• Judgement: errors could result in federal and state compliance and financial issues
• Compliance: responsible for knowledge of federal, state, and local policy, with emphasis on legislation put forth by the U.S. Department of Labor Employment and Training Administration
• Travel: frequent travel within the eight localities of the Greater Roanoke region including the Counties of Alleghany, Botetourt, Craig, Franklin, and Roanoke and the Cities of Covington, Roanoke, and Salem. Occasional overnight travel to conferences and workshops within the Commonwealth of Virginia and out-of-state.

Minimum Qualifications Required:

Four (4) years of education and/or experience combined to include: education in business management, economic development, marketing, public administration; or professional experience in providing client services, such as vocational training or counseling, personnel or employment training is preferred.

Job Type: Full-time

Pay: $35,000.00 - $45,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No weekends

Work Location: Hybrid remote in Roanoke, VA 24019