POSITION PURPOSE The Wellness Coach Team Member is expected to coach and assist members in developing a healthy lifestyle and in meeting their wellness goals. Provide member service and counsel in the appropriate use of fitness center equipment and services. Provide wellness consultations and encourage participation in member wellness incentive programs. Ensure that facilities and services are responsive to member needs. ESSENTIAL FUNCTIONS Provide a friendly and encouraging environment for members in the usage of fitness and wellness programs and services. Have an understanding and provide basic information to members on exercising and health and wellness. Learn member names and encourage regular exercise routines and record keeping. Provide basic guidance of equipment usage, and if appropriate, direct members to qualified staff for personalized fitness programs and personal training. Provide consistent support to all members using the facility. Provide wellness consultations after completing YMCA certifications. Ensure facility cleanliness and safety. Clean and maintain equipment. Enforce wellness center policies and age restrictions. Monitor member use of equipment and weights. Ensure member safety and protect property. Maintain knowledge of emergency and safety procedures, provide care in an emergency, document all incidents/accidents on the appropriate forms. Follow up with members to schedule consultations and encourage regular exercise. Perform other related duties as assigned. Participate in staff meetings and trainings as required. Set an example of healthy living and personal fitness. Participate in providing tours to prospective members if required. Survey and maintain locker rooms to ensure neatness, cleanliness and proper supplies if required. Document and report equipment maintenance needs. Perform other related duties as assigned. ROLE SPECIFIC REQUIREMENTS High School degree or equivalent Fitness experience preferred OUR CULTURE At the YMCA we value CARING, HONESTY, RESPECT, and RESPONSIBILITY in personal character and behavior and believe that they are essential to attaining our mission OUR MISSION To improve lives by connecting people to health, well-being, and to each other.