For more than a century, the Greater Milwaukee Urban League has stood in the gap, working hard to empower communities and change lives for African Americans living in the greater Milwaukee area. Come help us continue the mission!

Greater Milwaukee Urban League was founded in 1919 and is one of 90 affiliates across 34 states and the District of Columbia. Our founders, a racially diverse coalition, believed that working together, the lives of every American can be made better. Our partnerships in Milwaukee and Wisconsin reflect that same diversity. Our commitment to empower communities and change lives is as strong now as it was in 1919. 

​Learn More About our Mission, Vision, and Values

JOB DESCRIPTION OVERVIEW

Under the direction of the Employment Services Manager, the Career Coach is responsible for assessing and addressing barriers to employment. The Career Coach will provide available resource information that is offered in the community and at the Greater Milwaukee Urban League – GMUL; develop an employment service plan and is responsible for "job-matching" activities. The Career Coach will maintain communication with the Employment Services Manager and client and to ensure coordination of employment services. The Career Coach may act as a liaison between the client, employer, training vendors and other related community-based organizations. The Career Coach also manages the referral, recommended training opportunities and follow-up with clients and employers.

Role and Responsibilities

· Provide Case Management support to assist participants in identifying and eliminating barriers that can interfere with job acquisition and retention.

· Develops client profile, case files for clients and document in systems of record.

· Record/document clients’ program activities, supportive services and agency’s efforts in system of record.

· Maintain updated documented client data in the designated electronic management data system.

· Co- Case Manage with Education and Career Coach to establish educational needs, career assessments and other relates educations sources to assist with matching the participant with t employment.

· Works directly with education and employment staff and partners.

· Assist with the coordination of employment related events/activities: Career/Resource/Job Fairs.

· Build a relationship with participants in order to build bridges to future long term job retention.

· Develop an Employability Plan including timelines for each client.

· Collect employment verifications from employers, participants and/or services.

· Assessments client’s career path, employment, vocational and placement stability.

· Researches jobs, industry requirements, and worker characteristics to determine job functions and worker traits.

· Provides career counseling and perform follow-up and with clients and employers during the hiring process and job search activities and match client training, experience and qualifications with available job openings.

· Performs retention activities during post-employment to ensure successful job match and removal of barriers.

· Collaborate with other community-based organizations, employers and another related workforce/employment entities.

· Monitors and stay abreast of changes and trends in the economic market and report information to management for projections of future employment opportunities, job development, and training programs. Maintains awareness of local employers, their market share, and methods of service, reputations, benefits, and wage levels.

· Attend meetings, conferences and workshops as assigned, performs special projects and other related duties as needed.

· Perform other duties as assigned.

Qualifications and Education Requirements

· Bachelor’s degree required with preference in the following field of studies: Social science, Criminal Justice, Social work and/or Human Services or other related field of study. 

· At least two years of professional experience in job development, job placement, case management

· Knowledge and experience in computer software programs such as word processing, spreadsheets, and database systems.

· Must possess awareness, knowledge and sensitivity to socioeconomic and culturally diverse backgrounds of the target populations served.

· Must have a car; possess a valid Wisconsin driver's license and adequate auto liability insurance and be able to travel and work irregular hours.

· Experience working in non-profit organization preferred, but not required.

· Knowledge of workforce and trainings.