Job Summary:

This position is responsible for delivering exceptional adult education (reading,

language, and math) instruction to participants in our adult literacy and digital literacy

program with a focus on using digital technology and participating in formal digital

literacy education. The position coaches adult learners using digital learning tools,

manages our computer lab and online learning platforms, develops, or adapts digital

literacy curriculum and materials, and may oversee volunteers engaged in the program.
Essential Functions/Key Responsibilities:

• Teaches specialized group class sessions on digital literacy including use of
• hardware, software, and online learning platforms or classes.
• Manages a multi-level online learning environment combined with in-person
• coaching and coordination of a computer lab for use by students.
• Advise adult learners on free or affordable options for home internet service and
• assist the student with securing such services. Coach students on how to use their
• home internet.
• Develops and adapts curriculum and course objectives into lesson plans aligned
• with students’ goals. Candidates with experience writing curriculum for contextual
• learning and/or corrections education preferred.
• Monitors, records, and evaluates the progress of program participants. Maintains
• student attendance and achievement records.
• Communicate with program participants and partners regularly to increase
• retention and completion rates.

Skills & Qualifications

• Associate’s or bachelor’s degree in computer science, computer engineering,
• graphic design, or related discipline.
• Minimum of four years of experience in use of and training in computer hardware
• and software.
• Competency in Microsoft Office Suite and Google.
• Strong knowledge of, experience with, and skills in using and training on the use of
• computer hardware and software.
• Ability to embrace the challenge of learning and teaching basic technological
• concepts related to internet services, computer and device characteristics, and
• common online services and applications.
• Excellent oral and written communication skills; detail-oriented, good
• interpersonal skills, and able to manage multiple tasks/deadlines at once.
• Ability to conduct training sessions and presentations to small groups.
• Ability to work independently and proactively with minimal supervision.
• Ability to work effectively with diverse communities and underserved populations, aligning with the agency's commitment to diversity, equity, and inclusion.
• Must have reliable transportation.

Other:

Supervisory Responsibility: None

Travel: Local Travel Required.

Physical Demands:

• Ability to lift and carry up to 50 lbs.
• Capability to push and pull items up to 50 lbs.
• Occasional crawling, kneeling, and ladder climbing.
• Regular walking, standing, and sitting.
• Use of fine and gross motor skills for assigned tasks.

Work Environment:

This position operates in a professional office environment and involves standard office

equipment use, including computers, phones, photocopiers, filing cabinets, and fax machines