8 Full-Time Patient Services Representative (Phone Operator) Jobs in Elgin, IL
Greater family health is Hiring a Full-Time Patient Services Representative (Phone Operator) Near Elgin, IL
This is a great job opportunity for a Phone Operator who is either experienced or is looking to get into the medical field. In this position, you’ll be able to contribute to your community and make an impact in a patient’s life. If this is you, keep on reading.
Your Goal
- This position is responsible for answering phones, scheduling appointments, data entry, and distribution of messages.
- Answer all incoming phone calls to the Call Center, determines callers’ needs and responds accordingly.
- Answer and distribute phone calls to appropriate staff members.
- Take complete and accurate message.
- Schedule appointments for patients.
- Enter pertinent patient information into EPM/EHR System completely and accurately.
- Check and distribute voicemail messages.
- Assist Call Center Coordinator and other staff members as needed.
- Assist other Health Centers with patient phone calls as needed.
- Report to all scheduled work sites and shifts on time and fully prepared to engage in all job responsibilities; location of work sites and shifts will change at the discretion of the supervisor.
- Engage in all offered training, consultations and supervisions made available. Fully and professionally respond to and implement directives and advice offered by all supervisory and training personnel, as well as professionally offered feedback from coworkers.
- Perform other duties as assigned.
Perks Just For You:
- Paid Training
- 401(K)
- Medical, Dental and Vision Insurance
- Life Insurance, Short-term and Long-term Disability
- Paid-Time Off (Vacation, Sick, Personal, Holidays)
What You'll Need
- Bilingual in Spanish required
- High School Diploma or GED Certification
- Prior work experience is preferred, but not required
- Familiarity working with computers
Job Summary
Full Time
$39k-49k (estimate)
10/22/2023
07/18/2024
greaterfamilyhealth.org
Elgin, IL
50 - 100
Related Companies
The job skills required for Full-Time Patient Services Representative (Phone Operator) include Appointment Scheduling, Data Entry, EHR, etc. Having related job skills and expertise will give you an advantage when applying to be a Full-Time Patient Services Representative (Phone Operator). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Full-Time Patient Services Representative (Phone Operator). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Full-Time Patient Services Representative (Phone Operator) positions, which can be used as a reference in future career path planning. As a Full-Time Patient Services Representative (Phone Operator), it can be promoted into senior positions as a Patient Appointment Scheduler that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Full-Time Patient Services Representative (Phone Operator). You can explore the career advancement for a Full-Time Patient Services Representative (Phone Operator) below and select your interested title to get hiring information.
If you are interested in becoming a Patient Services Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Services Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Patient Services Representative job description and responsibilities
The Patient Services Rep reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditat
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Primary responsibilities are accurate and efficient patient registration, procedure scheduling, charge transmittals, collections, and procurement.
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Coordinated and provided clerical and support activities within a multidisciplinary, patient care unit to facilitate the daily patient flow.
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Patient service representatives smooth out the emotional and mental bumps by advocating for the consumer through all phases of medical treatment.
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This position creates patient records, provides documentation as appropriate to patients, and collects and applies patient payments.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Patient Services Representative jobs
Representatives must use quality customer service techniques to ensure patient needs are met.
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Some patient services representative roles require additional training.
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Furthermore, many of the tasks that are required of a patient service representative will be dependent upon strong computer skills.
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Must exercise empathy and respect to provide excellent customer service for patients.
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Step 3: View the best colleges and universities for Patient Services Representative.
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