About Greater Cleveland Regional Transit Authority

The Greater Cleveland Regional Transit Authority (RTA) provides transportation services for 150,000-200,000 customers on a typical weekday, or about 45 million rides annually, through a variety of services. In 2016, RTA provided 18.1 million vehicle miles of service on all modes -- HealthLine, bus, Paratransit, light rail, heavy rail, and vanpools. RTA is the 2019 recipient of the prestigious American Public Transportation Association (APTA) Gold Award for Bus Safety & Security Excellence. We are proud to be one of northeast Ohio’s major employers with a workforce of over 2,100 employees carrying out our mission of Connecting the Community.

We offer a wide range of comprehensive benefits and programs to support the health and wellness of employees and family members including health benefits (medical, dental, and vision), a wellness incentive program, and participation in the Ohio Public Employee Retirement System (OPERS.)

Position Summary:

The Internal Communications Specialist is responsible for supporting the execution and monitoring of internal and external communications. This position will work closely with the Marketing team to ensure communications are clear, consistent, and meet the goals of the campaign and agency. This role creates and develops compelling content to strengthen the agency’s public image and company culture, through face-to-face interactions with employees and by facilitating projects and meetings both in person (e.g., workplace facility visits) and in digital environments (e.g. employee social media group/s). Content may consist of, but is not limited to, newsletters, emails, digital communications, or printed materials. Although the position is primarily a typical 40-hour-a-week job, on occasion, the Internal Communications Specialist will be required to work outside of normal working hours, as well as on weekends. This position does not offer remote work.

Minimum Requirements:

• 2-5 years of experience in Marketing, Communications or related field
• Knowledge of marketing elements (including traditional and digital marketing) and market research methods
• Team player, with the ability to manage time and prioritize projects utilizing a collaborative approach to strengthen support and meet deadlines
• Strong prioritization, organization, multi-task, and project management skills
• Ability to work cross-functionally in a fast-paced environment
• Excellent written and verbal communication skills
• Skilled in writing and editing content with attention to detail
• Experience in marketing data analytics with knowledge or understanding of analytic tools

Working Conditions:

• Office setting

Environment Conditions:

• Clean and good

Mental Demands:

• Critical thinking, writing, editing, proofing, strategic planning

AN EQUAL OPPORTUNITY/ADA EMPLOYER/DRUG-FREE WORKPLACE

Job Type: Full-time

Pay: $60,998.89 - $73,248.61 per year

Benefits:

• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• On-site gym
• Paid parental leave
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Relocation assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Monday to Friday
• No nights
• No weekends

Experience:

• Marketing: 5 years (Preferred)
• Proofreading: 4 years (Preferred)
• Communication skills: 4 years (Preferred)

Ability to Relocate:

• Cleveland, OH 44113: Relocate before starting work (Required)

Work Location: In person