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The Role
The key focus of this role is meeting and greeting customers, selling tickets, and answering customer enquiries, hence there is a need to be customer service centred, whilst remaining friendly and approachable.
This role will involve you supporting our customers by assisting them with using our ticket machines based around the station, as well as guiding our customers on new ticketing technology such as the smart card, and use of our mobile phone app etc.
Company systems including Fujitsu Star (ticket office sales machine) and Ticket vending machines (TVMs), will be used.
This position will require you to work a combination of earlies starts, late finishes, and weekends. Earliest shift time is from 0530am, and latest shift finishes by 2020am.
Full uniform will be provided, to ensure that you embrace our values and brand as a business.
What we are looking for
We are looking for a colleague who has a high level of professionalism and a positive attitude. The ideal candidate should be pro-active and friendly when dealing with our customers.
Effective customer service and interpersonal skills are crucial for this role. This role will require you to remain calm under pressure whilst maintaining integrity at all times.
You must be flexible (in your working hours).
The suitable candidate will be familiar about using new technology such as smart phones and the internet as they will be required to show customers how to use these tools.
The closing date for all completed applications is on Friday 24th May 2024
Please note vacancies can close earlier due to high influx of candidate applications*
To succeed in this role, we are looking for people who can bring our four values to life in your everyday work :
Greater Anglia offer a healthy work life balance, holiday entitlement and an environment where you can learn, develop, and grow in your career.
If you think you would be a great addition to GA then apply now!
What can we do for you?
Last updated : 2024-05-17
Full Time
$37k-46k (estimate)
05/18/2024
05/26/2024
abelliogreateranglia.co.uk
ME
<25
The job skills required for Office clerk include Customer Service, Integrity, etc. Having related job skills and expertise will give you an advantage when applying to be an Office clerk. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Office clerk. Select any job title you are interested in and start to search job requirements.
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Quotes from people on Office Clerk job description and responsibilities
Office clerks also handle administrative activities, such as file management, meeting arrangements and basic bookkeeping.
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Operating and maintaining office equipment, such as computers, fax machines, printers and copiers.
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Office Clerk complete many different tasks as needed to help facilitate paperwork or computer work within an office environment.
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Greet office visitors and/or customers and provide assistance as required, providing an excellent level of Customer Service.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Office Clerk jobs
Preference will be given to candidates who have experience working with Microsoft Office, ERP and Windows Operating Systems.
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Most office clerks need a high school diploma or equivalent.
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