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Great Wolf Lodge
Sandusky, OH | Full Time
$42k-63k (estimate)
2 Months Ago
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Retail supervisor
Great Wolf Lodge Sandusky, OH
$42k-63k (estimate)
Full Time | Accommodations 2 Months Ago
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Great Wolf Lodge is Hiring a Retail supervisor Near Sandusky, OH

Pay : $18 per hour

At Great Wolf, the Retail and Attractions Supervisor brings joy to families through involvement in daily retail and attractions operations.

This leadership role is critical in executing on business requirements, supporting the retail and attractions team, and interacting with guest and pack members to enhance their experience and maximize profitability.

Essential Duties - Responsibilities Supervises daily retail and attractions operations including gift shops, arcade, attractions, vending, etc.

  • to ensure successful execution of all lodge safety and service standards and completion of daily tasks and assignments Provides coaching, encouragement, and recognition to pack members regularly Understands and champions Great Wolf policies and procedures, and collaborates with Department and Lodge leadership in performance management of the department and its Pack Members Responds to questions or guest concerns and escalates pack / guest feedback to leadership as appropriate Ensures the completion and proper communication / escalation of guest requests and other concerns to the appropriate department Understands and participates in scheduling of staff, execution of labor management and forecasting Conducts daily stand up meetings with retail and attractions pack members to prioritize the day and facilitates feedback from Pack Members Monitors performance of attendants, providing real time feedback and coaching Ensures retail outlets and attractions are organized, and properly stocked for the daily operations;
  • ensures compliance with safety standards Participates in recruitment and selection of talent for retail and attractions Partners with department leaders to develop and execute action plans related to guest service and Pack Member engagement measured through NPS and eNPS Participates with Retail and Attractions leadership in pack performance management including;

employee reviews, corrective action, investigations, conflict resolution, etc. Maintains quality operation by ensuring service excellence, adequate inventory levels, and maintaining equipment by troubleshooting and / or calling for repairs Assists in developing, implementing, and monitoring programs ensuring a safe facility that complies with all appropriate regulations-Ergonomics, Emergency Responses, Injury and Illness Prevention, and Hazard Communications Programs

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

Last updated : 2024-05-13

Job Summary

JOB TYPE

Full Time

INDUSTRY

Accommodations

SALARY

$42k-63k (estimate)

POST DATE

03/27/2024

EXPIRATION DATE

06/21/2024

WEBSITE

greatwolf.com

HEADQUARTERS

CONCORD, NC

SIZE

3,000 - 7,500

FOUNDED

1997

CEO

KIM SCHAEFER

REVENUE

$500M - $1B

INDUSTRY

Accommodations

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About Great Wolf Lodge

Great Wolf Lodge is the brand leader in the indoor water park resort industry. Great Wolf Lodge provides an easy and unforgettable escape for families. Our lodges each feature a unique design. Extraordinary attractions and entertainment options sit side-by-side under one roof. Family time is easy with carefully crafted experiences. There's excitement outside of the water park, too. Get your wands at the ready with MagiQuest. The exclusive mystical interactive adventure game soars as one of our most popular activities. Discover many other engaging attractions. These include a ropes course, clim...bing wall, miniature golf, family bowling, arcade, and more. And kitchen facilities are completely nut-free to help put concerned parents at ease. Each nights stay in our oversized family-friendly suites, grants two full days of unlimited access to the water park. A host of daily complimentary family events augments our exceptional value. Take the fun and creative class, Yoga Tails. Curl up for Story Time by the fireplace and engage in a high-energy dance party. The Great Wolf Kids characters meet and greet guests throughout the day. History In 1997, Great Wolf Resorts opened its first resort in Wisconsin Dells, WI. The 117-suite Black Wolf Lodge featured a first-of-its-kind 20,000-sq. ft. indoor water park. The indoor resort concept was a runaway success. Just two years later, we expanded to offer 309 suites and doubled the size of the indoor water park space. The resort, renamed Great Wolf Lodge, spurred a new industry trend. First-rate accommodations came together with outstanding family recreational activities, all under one roof. More lodges soon followed and we now operate more than 18 lodges coast to coast. For more than 20-years Great Wolf Lodge has brought joy to families. We'll continue to grow and look forward to introducing our unique style of family entertainment to even more families. More
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The job skills required for Retail supervisor include Coaching, Leadership, Scheduling, etc. Having related job skills and expertise will give you an advantage when applying to be a Retail supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Retail supervisor. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Retail supervisor positions, which can be used as a reference in future career path planning. As a Retail supervisor, it can be promoted into senior positions as a Bakery Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Retail supervisor. You can explore the career advancement for a Retail supervisor below and select your interested title to get hiring information.

If you are interested in becoming a RETAIL SUPERVISOR, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a RETAIL SUPERVISOR for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on RETAIL SUPERVISOR job description and responsibilities

Retail Supervisors must train, counsel, discipline and promote employees as they see fit.

12/11/2021: Anderson, IN

As the highest-level employee present at the store, Retail Supervisors will need to assist customers on a regular basis.

01/04/2022: Bergenfield, NJ

Supervisors create and oversee their team’s workflow, or the tasks required to complete a job.

02/10/2022: Akron, OH

They are responsible for leading retail associates within the store.

02/09/2022: Ogden, UT

Responsibility for the development, performance and maintenance of the retail operations of the organisation, to produce efficient operations and delivery solutions, maximising performance and profitability against pre-agreed targets.

01/08/2022: Tucson, AZ

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on RETAIL SUPERVISOR jobs

Supervisors must define goals, communicate objectives and monitor team performance.

01/20/2022: Davenport, IA

Aspiring Retail Supervisors will need to show that they want the business to succeed and demonstrate commercial awareness, and show excellent multi-tasking skills.

12/23/2021: Everett, WA

Supervisors will need to be open, friendly and approachable with great communication skills.

01/05/2022: Houston, TX

Too unfocused and the supervisor won't give effective communication.

02/27/2022: Columbus, MS

The retail store supervisor's resume should therefore capture the Communication skills, knowledge, and experience to be able to effective manage the store on a day to day basis and achieve set targets.

12/14/2021: Galveston, TX

Step 3: View the best colleges and universities for RETAIL SUPERVISOR.

College of the Atlantic
Cleveland State University
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