Pay : $60000 per year - $60000 per year

At Great Wolf, the Food Outlet Manager leads the daily operations of a food outlet and ensures areas are kept in a clean and orderly condition.

The Manager is responsible for standards' establishment, staff training, schedule / resource coordination, workflow inspection, inventory maintenance and equipment supplies.

Join our Pack :

• Grow your career : A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels
• Great Perks : Take advantage of exclusive perks for you, your family, and friends including discounted vacations and employee referral incentives
• Learn While You Earn : Gain access to Great Wolf University for on-the-job training, functional, and leadership training
• Prioritize Your Well-Being : We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund
• Celebrate Your Uniqueness : Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized.

Benefits :

• Medical, Dental, and Vision insurance
• Health savings account
• Telehealth resources
• Life insurance
• 401K with employer match
• Paid vacation time off
• Paid parental leave

Essential Duties & Responsibilities

• Responsible for training and developing of staff for potential career advancement, providing feedback, and making personnel related decisions
• Ensures staff are scheduled effectively to maximize customer satisfaction and financial objectives are met
• Responsible for performance reviews, investigations, discipline, salary planning, and all other staff related functions
• Point of contact for customer escalations and ensuring issues are resolved consistent with Great Wolf policies
• Responsible for interaction with customers to take food and beverage orders, process via Point of Sale system, and preparing customer orders
• Ensures balance of registers and daily reporting of financials
• Maintains food and beverage readiness by notifying employees of service standards, ensuring adequate supply and food inventory levels, and keeping equipment operating by troubleshooting, maintenance, and / or calling for repair

Basic Qualifications & Skills

• High School diploma or equivalent experience
• Demonstrated ability to effectively resolve conflict
• Willingness to work flexible schedule including nights, weekends, and / or Holidays as needed

Desired Qualifications & Traits

• Thorough understanding of sanitation related skills and experience taking precautions to ensure clean food environment
• Excellent customer service skills
• Positive attitude

Physical Requirements

• Ability to lift 30 lbs.
• Ability to stand / sit for long periods of time
• Ability to bend, stretch and twist

Application Instructions

We are hiring immediately, with relocation packages available. Click on Apply Now or chat with a recruiter (bottom of your screen on Great Wolf’s website).

Complete an application and a recruiter will reach out on next step.

Last updated : 2024-05-14