Dental Treatment Coordinator

We are a dental practice that focuses on the highest level of patient care, seeking an enthusiastic professional to join our team. The main goal of this position is to fortify relationships with our patients by providing exceptional customer service and a genuine passion for assisting patients. The ideal candidate is a self-driven, detail-oriented person with sales or business experience, who is able to prioritize multiple tasks while maintaining a warm, welcoming attitude.

Responsibilities:

• Patient education and communication: Building strong relationships with patients to ensure their comfort and commitment to provide five-star customer service. provide education and answering any questions they may have about their treatment plan, procedures, or medications. Provide clear explanations of treatment options and financial arrangements. Serve as a point of contact for patients, providing support and guidance throughout their treatment journey.
• Treatment plan coordination: work closely with healthcare providers, assisting in the development and coordination of treatment plans. This includes gathering necessary patient information and ensuring that all necessary documentation is completed.
• Insurance verification and billing: Verifying patients' insurance coverage and benefits as needed and coordinating with insurance providers for pre-authorization and billing purposes. Ensure that patients' insurance information is accurate and up to date and assist with any insurance-related inquiries or issues.
• Referral coordination: Coordinating referrals to other healthcare providers or specialists. This includes gathering necessary medical records, scheduling appointments, and ensuring a smooth transition of care.
• Administrative tasks: Maintaining patient records, managing correspondence, answering phones and assisting with general office duties.

Requirements:
- Experience in healthcare or a related field is preferred
- Strong organizational skills with the ability to prioritize tasks effectively
- Excellent communication skills, both verbal and written
- Proficient in using computer systems and software applications
- Knowledge of medical terminology and procedures is a plus
- Ability to work independently and as part of a team
- Critical thinking skills with the ability to problem solve effectively

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• On-the-job training
• Paid sick time
• Paid time off

Healthcare setting:

• Dental office

Schedule:

• Monday to Friday
• Weekends as needed

Experience:

• Customer service: 1 year (Preferred)
• Dental terminology: 1 year (Required)
• Computer skills: 2 years (Required)

Language:

• English (Required)

Ability to Relocate:

• Watchung, NJ 07069: Relocate before starting work (Required)

Work Location: In person