About Great Lakes Management:

Great Lakes Management (GLM) is a dynamic and growing company with exciting opportunities for those who are passionate about serving people and making a positive difference in the lives of others. At GLM, we are driven by our mission and core values, and we are always looking for talented individuals who share our commitment to excellence. We offer a supportive and collaborative environment and a range of benefits and opportunities for personal and professional growth. Joining the GLM team is a chance to be part of a highly successful and growing organization that is making a real impact on the world.

Lead Resident Assistant Job Details:

• Hours – 64 hours per pay period
• Pay Range – $17 - $24.50 / hour
• Location – 8715 Portland Ave S, Bloomington, MN 55420 - Hayden Grove Senior Living

Lead Resident Assistant Benefits:

• Shift Differentials
• 401(k) Match
• Excellent and affordable health care benefits
• Paid vacation and sick time
• Floating Holidays
• Free meal to all employees per shift
• Tuition Discount Opportunities/ Scholarships/ Student Loan Forgiveness (site specific, ask for details)

Lead Resident Assistant Job Objective(s):

The Lead Resident Assistant (LRA) is responsible for providing the highest degree of quality care and services to a consistent group of residents and their families in our assisted living and reminiscence neighborhoods including leading the assigned tasks of Resident Assistants. This LRA role includes providing hands on care, physical and emotional support as outlined in each resident’s Individualized Service Plan (ISP) while maintaining a safe, comfortable home like environment. The LRA is responsible for acting in accordance with federal, state, and local standards and regulations and Gentle Touch Health Initiatives policies to promote the highest degree of quality care and services to our residents.

Lead Resident Assistant Job Responsibilities:

• Reviews staff schedules, ensures appropriate staffing coverage, and contacts alternative employees as needed to fill staffing vacancy using variable staffing model, monitors attendance & daily break schedule
• Shares on-call rotation responsibilities as assigned
• Leads daily meetings, encourages active participation and teamwork within the changing shifts
• Answers, directs and/or responds to phone calls in a timely, courteous, and professional manner
• Assists residents with activities of daily living (ADLs) and Invite, Encourage, Assist (IEA) residents to activities as indicated on ISP
• Engages residents in life skills & other life enrichment activities throughout the day in reminiscence
• Provides input for performance reviews, coaching and improved performance of care managers
• Other duties as assigned

Qualifications:

• High School diploma / GED accepted and may be required per state regulations
• In states where appropriate, must maintain certifications
• Must be at least 18 years of age
• Medication Management Certified preferred and as required per specific state requirements
• Previous experience working with seniors and desire to serve and care for seniors
• Demonstrates leadership competencies
• Ability to delegate assignments to the appropriate individuals based on their skills, roles, and interests
• Ability to make choices, decisions, and act in the resident’s best interest
• Ability to react and remain calm in difficult situations
• Ability to handle multiple priorities
• Possess written and verbal skills for effective communication and a level of understanding
• Competent in organizational, time management skills
• Demonstrates good judgment, problem solving and decision-making skills