**Overview:**

We are seeking a dedicated and experienced Store Manager to oversee our retail operations. The ideal candidate will have a strong background in retail sales, leadership, and customer service. Bilingual proficiency is a plus.

**Responsibilities:**

- Manage day-to-day store operations, including supervising staff, and ensuring excellent customer service.

- Monitor inventory levels, oversee stock replenishment, and manage cash handling procedures.

- Implement strategies to drive sales and meet store targets.

- Create and maintain a welcoming environment for customers.

- Resolve customer complaints or issues in a professional manner.

- Train and mentor store employees on product knowledge, sales techniques, and customer interactions.

**Skills:**

- Proven experience in retail sales and store management.

- Strong leadership skills with the ability to motivate and guide a team.

- Bilingual proficiency is advantageous.

- Knowledge of clerical tasks.

- Excellent customer service skills with a focus on building customer loyalty.

- Previous experience in store management is preferred.

- Proficient in cash handling procedures and maintaining accurate financial records.

Job Type: Full-time

Pay: Up to $37.00 per hour

Expected hours: No less than 40 per week

Experience level:

• 5 years

Shift:

• 12 hour shift

Weekly day range:

• Every weekend
• Monday to Friday

Experience:

• Customer service: 5 years (Preferred)

Ability to Commute:

• Kalamazoo, MI 49001 (Required)

Work Location: In person