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Description
Great Lakes Credit Union is Hiring GREAT people for our GREAT team!
Do you enjoy customer interaction and relationship building?
WE WANT YOU ON OUR TEAM!
The Sr Call Center Representative primary purpose is to assist Great Lakes Credit Union to live out our Vision, “To be the members’ trusted financial partner.” Responsible for ensuring that outstanding service is delivered to both internal and external members, in alignment with our Standards of Greatness.
The Sr Call Center Representative is responsible for performing all duties with a higher proficiency level to provide exceptional service to all members and potential members within all contact center channels. Acts as the members' most valued financial partner, taking every opportunity to understand and assess their financial needs and goals. Supports sales and service efforts. Supports the Member Promise. Maintains positive working relationships by supporting the Standards of Excellence. Advises members of appropriate products and services, which helps them achieve their goals and maintain their accounts. Performs all duties with accuracy and remains in compliance with federal and state laws, rules and regulations, and complies with GLCU's policies and procedures.
As a Sr Call Center Representative your duties will be:
Requirements
Location:
North Chicago
2525 Green Bay Rd, North Chicago, IL 60064
Regular hours of operation are:
Monday - Friday 8:30am to 6:15pm
Saturday 8:45am to 2:00pm
This position is full time, 40 hours per week, and on a 5 day rotating schedule.
( you will receive 11 paid holidays off throughout the year)
To learn more about our mission, company culture, and community impact please visit our YouTube channel and Newsroom below:
GLCU YouTube Channel
GLCU NEWSROOM
We’re the total package!
To view our GREAT Benefits please speak with and member of the HR Team!
Great Lakes Credit Union is proud to be an Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.
Full Time
Banking
$45k-60k (estimate)
01/12/2024
05/24/2024
glcu.org
PERRYSBURG, OH
50 - 100
1938
DAVID W SEEGER
$5M - $10M
Banking
Founded in 1938, GLCU continues to be a growing staple in the community. Today the not-for-profit financial institution serves over 80,000 members and has $870 million in assets. It is headquartered in Bannockburn and has 12 branches throughout Chicagoland. GLCU also belongs to the CO-OP Shared Branching Network. Members can access accounts nationwide at over 5,600 institutions in 50 states, and at any of the 30,000 fee free COOP ATMs. The credit union prides itself in building lifelong relationships and providing financial education for members during all life stages. Great Lakes Credit Union... has 12 branch locations: 351 E Rt 173, Antioch, IL 60002 267 S. Weber Road, Bolingbrook, IL 60490 1011 W. Lawrence Avenue, Chicago, IL 60640 18130 Pulaski Road, Country Club Hills, IL 60478 345 E. Congress Pkwy., Crystal Lake, IL 60014 7275 Grand Ave, Gurnee, IL 60031 1727 Freedom Dr, Naperville, IL 60563 2525 Green Bay Rd, North Chicago, IL 60064 2135 N IL Route 83, Round Lake Beach, IL 60073 3290 N. Lewis Ave, Waukegan, IL 60087 180 S. Eastwood Drive, Woodstock, IL 60098 2145 Sheridan Road, Zion, IL 60099 Please feel free to contact us: General Service Toll Free U.S. - (800) 982-7850 Local and Outside the U.S. - (847) 578-7000 Mortgages - (833) ASK-GLCU | (833) 275-4528 Loan Center - (844) 235-LOAN | (844) 235-5626 Mail: P.O. Box 1289, Bannockburn, IL 60015 Branch Locations: https://www.glcu.org/about_us/locations/
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