You haven't searched anything yet.
STIHL Technician
SUMMARY
Great Lakes Ace Hardware is growing and expanding! We are looking to add friendly faces to our existing team!
The ideal candidate for the STIHL Technician Position will be mechanically inclined and have experience in small engine repair and equipment maintenance, preferably with STIHL power equipment. The preferred candidate will have the ability to show consumers how to properly use a wide variety of STIHL power equipment.
In addition, this candidate will be responsible for maintaining outstanding customer service, generate sales, merchandise product, own assigned departments and support the store management team.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Equipment Repair:
Ensures equipment is repaired, safe, and ready to process.
Orders repair parts as needed for equipment repair
Ensures proper check in and check out of equipment
Maintains repair schedule and regular maintenance schedules for all STIHL equipment
Identifies and notifies management of any pricing irregularities in the system
Customer Service & Sales:
Ensures customers are provided with the highest levels of customer service.
Greets all customers and assists in answering questions about merchandise and locating merchandising; uses The S.A.L.E.S. process to help customers find everything on their lists.
Completes all company and departmental paperwork accurately, including Price Change Bulletins, Operation Actions, Red Tags, and Bin Tags.
Receives, opens, and unpacks cartons or crates of merchandise, checking paperwork against items received when required, and replenishes stock when necessary.
Displays and maintains merchandise on end caps, shelves, counters or tables following company plan-o-gram, building displays when necessary to attract customers and promote sales within specified guidelines by your management team.
Maintains on-hand integrity through inventory adjustment reports including; cycle count, negative on-hand.
Follows the nightly maintenance checklist to ensure proper store recovery and cleanliness.
Maintains familiarity with new products and ad merchandise.
Has sound awareness of surroundings, customers, etc. and practices loss prevention techniques to minimize shoplifting losses.
Working knowledge of the tools available to operate the store; including, but not limited to: RF Gun, Back Office Procedures and the use of Store Opportunities.
Follows GLA policies and procedures for all transactions. Engages the customer to ensure they are receiving all the benefits of being an Ace Rewards member and actively seeking participation from them.
Must be able to communicate effectively, and work with colleagues and customers effectively and professionally.
ADDITIONAL DUTIES AND RESPONSIBILITIES
Assists with color matching and mixing paint
Operates cash register by scanning all merchandise, engaging the customer through suggestive selling, proper tendering of each transaction, and thanking the customer for shopping at GLA.
Adhere to all company policies.
Participates in periodic team meetings.
A continuous pattern of regular and prompt attendance is required along with the ability to work a flexible schedule including weekends.
Please Apply Directly at: https://www.greatlakesace.com/join-the-great-lakes-ace-team/
Full Time
Retail
$34k-43k (estimate)
03/11/2024
05/03/2024
greatlakesace.com
FARMINGTON HILLS, MI
1,000 - 3,000
1946
MARK VANDENBERG
$200M - $500M
Retail
Overview Great Lakes Ace is a chain of hardware stores bringing more than 70 years of hardware experience to the neighborhoods that we serve. Our relationship with Ace Hardware provides national chain buying power, access to hundreds of thousands of products, and premium merchandise brands like Craftsman, Scotts, Valspar, Toro, Weber, Stihl, Yeti and others. At the same time, we provide our customers with a localized product mix and services while operating a friendly, helpful neighborhood hardware store. Vision Our team is inspired by our Vision to: Improve Lives & Communities Mission Great L...akes Aces Mission is to: Go above & Beyond to Serve We are inspired to build a culture of service throughout the organization that is the bedrock of our daily operations. Community We are most proud of our teams commitment to giving back to the neighborhoods we serve through a series of locally identified community events. Great Lakes Ace associates work with local schools and non-profit groups, raising funds and holding events and demonstrations that are meaningful and helpful to our neighbors. History Our history in hardware is a classic American tale of hard work and reinvention. We were originally founded in 1946 as The Hardware Depot by the Traskos brothers of Dearborn, MI. The company had grown to 4 locations by 1959 when we joined the Ace Hardware cooperative and changed our name to ACE Budget Center. In 1981, we had grown to 36 stores and left the Ace organization to operate independently under the name of ACO Hardware. In 2014, the Board of Directors concluded that it was time for yet another reinvention of the company to ensure long term success and sustained relevance to our customers. We rejoined the Ace Hardware co-op under the banner of Great Lakes Ace Hardware.
More
Show less