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Great Day Improvements: A Family of Brands
Tempe, AZ | Full Time
$93k-121k (estimate)
3 Weeks Ago
Enpro
Tempe, AZ | Full Time
$83k-111k (estimate)
2 Months Ago
padt
Tempe, AZ | Full Time
$66k-82k (estimate)
3 Months Ago
padt
Tempe, AZ | Part Time
$66k-87k (estimate)
Just Posted
Operations Administrator
$93k-121k (estimate)
Full Time 3 Weeks Ago
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Great Day Improvements: A Family of Brands is Hiring an Operations Administrator Near Tempe, AZ

Overview:
UP TO $22 HOURLY OT = BENEFITS & BONUSES
The Operations Administrator (OA) is responsible for ensuring that all administrative, scheduling, and clerical functions are performed in accordance with company guidelines. The OA is responsible for scheduling and coordinating leads, installations, customer services, management reports, accounting functions, etc. In locations with more than one OA, one may function as the “go-to” person for administrative matters when the Regional Manager or Regional Operations Manager is out of the office.
Responsibilities:
1. Execution of the “JUMP” program to ensure customer communication is maintained throughout the project
2. Main point of contact for the customer in handling a question or problem
3. Keep the customer updated with timely and frequent information about progress on the project
4. Facilitate customer resolutions by bringing together the appropriate GDI personnel
5. Maintain the Production Log
6. Review new contracts for accuracy and completeness. All new contracts should be booked within 1 day of contract signing.
7. Handling ATCs and cancellations
8. Review and/or perform all accounting functions including: A/R, A/P, monthly, quarterly, yearly, checking account, financing paperwork, etc.
9. Employee personnel and payroll information
10. Other duties may be assigned
Qualifications:
Applicant must have a minimum of two years’ experience in customer/client services, call center, help desk, or other applicable service related industries. Good problem-solving skills are required. Must be competent in the use of technology and be able to function proficiently in our IT systems; experience with Excel a plus. Must be well organized and have the ability to think on your feet. Must be proactive in your approach to managing customer interactions, customer expectations, and be able to work within the organization to provide the customer win-win solutions. Lastly, the OA must have great business sense and judgement.

PERFORMANCE EXPECTATIONS:

1. Customer resolutions within 24 hours or less
2. JUMP program executed 100%
3. Net score 90% or better in communication on customer service survey
4. Online reviews for 10% of all installed jobs
GDI is an Equal Employment Opportunity Employer
#INDGDI

Job Summary

JOB TYPE

Full Time

SALARY

$93k-121k (estimate)

POST DATE

04/27/2024

EXPIRATION DATE

06/25/2024

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Great Day Improvements: A Family of Brands
Full Time
$63k-89k (estimate)
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Great Day Improvements: A Family of Brands
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The job skills required for Operations Administrator include Customer Service, Business Sense, Scheduling, Problem Solving, etc. Having related job skills and expertise will give you an advantage when applying to be an Operations Administrator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Operations Administrator. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Operations Administrator positions, which can be used as a reference in future career path planning. As an Operations Administrator, it can be promoted into senior positions as a Retail Store Office Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Operations Administrator. You can explore the career advancement for an Operations Administrator below and select your interested title to get hiring information.

Enpro
Full Time
$83k-111k (estimate)
2 Months Ago
padt
Full Time
$66k-82k (estimate)
3 Months Ago

If you are interested in becoming an Operations Administrator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Operations Administrator for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Operations Administrator job description and responsibilities

A top-notch operations administrator should be highly organized and thrive under pressure.

03/16/2022: Columbus, OH

An operations administrator primarily edits, plans, coordinates, or directs the administrative services of an organization.

03/11/2022: Springfield, MA

An Operations manager also monitors operating trends that affect efficiency, cost savings, energy savings, time savings, and employee safety.

02/06/2022: Rock Island, IL

Operations management entails studying the use of raw materials and ensuring minimal waste occurs.

03/26/2022: Ann Arbor, MI

Handling the overall business management of healthcare facilities, Health Services and Hospital Administrators ensure that the services provided are the best possible.

04/14/2022: Rock Island, IL

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Operations Administrator jobs

A operation administration management develop long-term business strategies and manages the planning of department budgets and objectives.

02/18/2022: Daytona Beach, FL

Monitoring profit margins and employee productivity are also tasks of a operation administrator

03/12/2022: Norfolk, VA

An administrator manages user access and security.

02/06/2022: Kingsport, TN

The experienced operations manager will ensure safe and efficient operations.

01/21/2022: Roanoke, VA

They may run the risk of producing men with highly developed human skill who lack the conceptual ability to be effective top-level administrators.

03/26/2022: Grand Forks, ND

Step 3: View the best colleges and universities for Operations Administrator.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College