Customer Service Technician

Must have occasional Weekend Availability

$20.00/hr

Grane Rx is seeking a Customer Service Associate that is passionate, empathetic, respectful, and well-spoken to join our team. Grane Rx is a customer-centric company that excels in operational excellence. For over 30 years, Grane Rx has been an industry leader, revolutionizing in long term care pharmacy.

Responsibilities:

• Answer and process incoming calls and emails in a professional and timely manner.
• Act as the highest tier of support for patients, facilities and providers.
• Provide prompt, accurate, and friendly customer service to our customers
• Address customer needs and requests with a positive and can-do attitude
• Ability to consistently compose a grammatically correct, concise, and accurate response to customer issues.
• Ability to adapt to fast pace environment
• Recognizes priority situations and understands when to notify appropriate parties
• Efficiently maneuver through various computer systems and on-line resources in retrieving information while responding to customer service inquiries

Qualifications

• High school diploma or equivalent
• Previous pharmacy experience is required
• Ability to obtain pharmacy technician licensure, certification, or state equivalent in the pharmacy's domicile state, if required by the local Board of Pharmacy
• 1 year previous customer service experience
• Must be dependable and have dependable transportation
• Must be proficient with computer functions and Microsoft Office Suite
• Excellent oral communication skills
• Possess a high level of professionalism
• Strong work ethic and team player

Grane Rx offers competitive pay, comprehensive benefit packages for full time, great work environment and much more. Submit your resume today for consideration to start your career with a fast growing, stable company with advancement potential!

Over 30 years Grane Rx has been an industry leader, revolutionizing long-term care pharmacy solutions and services. The company focuses on caring for thousands of assisted living and nursing home residents along with onsite clinical consulting and training. Long Term Care and PACE pharmacy solutions from Grane Rx are currently available in four states.

EOE

GRX01

Job Type: Full-time

Pay: $20.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off

Physical setting:

• Office

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Ability to Relocate:

• Aurora, CO 80011: Relocate before starting work (Required)

Work Location: In person