Description

At Maverick we love the casino business, we love serving guests, and we love having fun together. We are looking for people, great people, that are ready to treat guests and each other with respect and make each day at work fun.

Mav·er·ick: Someone who plays by their own rules. /'mav(?)rik/ (noun)

Responsibilities include but are not limited to:

• Ensure that all customers are educated on our products and services.
• Maintain the highest quality, consistent product standards.
• Follow all Company drink recipes and procedures.
• Proficiently prepare blended and cold drinks provided by the store.
• Greet all customers with fast, friendly, personalized service and develop a rapport with customers by learning their names, favorite drinks, and food items.
• Verbally receive and call back customer’s orders in a friendly manner.
• Report all customer complaints to F&B Director, Supervisor or Manager on Duty.
• Respond proactively to prevent customer service situations.
• Accurately ring sale orders into cash register and count back change to customers in a courteous and friendly manner.
• Answer telephone in a courteous and friendly manner including, but not limited to, giving store greeting, directions to store location and receiving and filling customer orders.
• Answer customer questions regarding coffee blends, preparation, and product freshness.
• Sell and serve baked goods and miscellaneous food items to customers.
• Maintain efficient, friendly service.
• Restock shelves when necessary.
• Routinely clean the deli area, floor, equipment and take out trash, etc.
• Report potential safety hazards to the manager on duty.
• Report all employee accidents to the manager on duty.

Requirements

To be successful in this role, you should have previous serving experience and knowledge that includes:

• High School education or equivalent experience.
• Six months experience as a server preferred.
• Prior money handling experience preferred.
• Must be flexible to work any schedule including weekends, evenings, and holidays.

**$1,000 Sign on BONUS! $500 paid 90 days after date of hire; $500 paid 180 days after date of hire **Team member must be in good standing to qualify for Bonus Pay out (no documented performance in their employee file) **

Team Members Will Enjoy:

• Free shift meal and drink
• Free Gas (Eligible the first of the month following 60 days of employment)
• Free bus passes
• Free covered Parking
• 2 weeks PTO per year
• 6 Observed Holidays with Holiday Pay
• Health Benefits Insurance Package: Eligible the first of the month following 60 days! Medical, dental, vision, life insurance, short term disability, 401K & more!
• Career Development and Advancement Opportunities
• Tuition Reimbursement
• Flexible work schedules
• Team Member Referral program ($600 per team member referred!)

Maverick Gaming™, based in Kirkland, Washington, is a young gaming company with over 3,000 dedicated team members. Maverick Gaming owns and operates a portfolio of 31 properties across Nevada, Washington, and Colorado with over 1,800 slot machines, 350 table games, 1,020 hotel rooms, and 30 restaurants.

Founded in 2017 by industry veterans Eric Persson and Justin Beltram, Maverick Gaming™ takes a bold approach to a classic pastime. With an all-star leadership team from some of the largest gaming brands spanning markets the world, Maverick is dedicated to delivering the best possible gaming experiences for every kind of player while enforcing strict problem gambling policies as a community partner. Created by gamblers, for gamblers.