Are you passionate about the patient experience?

At HCA Healthcare, we are committed to caring for patients with purpose and integrity.

We care like family!

Jump-start your career as a Telecom Operator PRN today with Grand Strand Medical Center.

What you will do in this role:

• You will answer the switchboard in a calm and professional manner.
• You will page all personnel as authorized in department procedures in a professional manner. You will page, verify, and record all emergency calls.
• You will maintain department on-call schedules.
• You will report all telephone repair problems to appropriate areas as directed.
• You will monitor all alarm indicators located in the PBX operator room: medical gas alarm, oxygen line pressure, fire alarm panel. Report immediately to the Engineering department when monitors go into alarm.
• You will monitor dedicated CODE phone line at switchboard and respond immediately if alarms activate as authorized.
• You will accurately transfer calls to the correct extension or department.
• You will review and record information in the Communication Journal, including codes, customer/employer complaints, equipment problems/repairs, notable incidents, safety issues and concerns, and any other information that needs to be communicated to other shifts.
• You will utilize the CPCS system to facilitate inquiry to provide accurate patient location.

What qualifications you will need:

• You must have a high school diploma or equivalent

• Operator and/or customer service experience is preferred

Benefits

Grand Strand Medical Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
• Colleague recognition program

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

Grand Strand Medical Center has provided quality healthcare services since 1978, giving patient's access to highly-trained physicians and advanced technology. With more than 40 years of pioneering healthcare, our 300 bed hospital is one of the region's leading acute care facilities. We offer a range of services for our patients - including the only cardiac surgery program, neurosurgery program, pediatric intensive care unit, Level I trauma center with two free-standing emergency departments, advanced wound care center, breast cancer center and Carolina Forest Imaging Center. We are recognized, for the chest pain, knee and hip replacement, sepsis and stroke by the Joint Commission.

At Grand Strand Health, you'll find that caring extends to our patients, our people and our South Carolina community. We are committed to each other because when we join together, our patients are cared for in the safest and most compassionate way.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Telecom Operator PRN opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.