Grand Rapids Ophthalmology is looking for an Ophthalmic Technician to join our growing team! The ideal candidate will possess strong communication and computer skills and extend superior client service by creating a positive first impression and showing patients that we provide unsurpassed care right from the start.

Location: Rockford, MI

PRIMARY RESPONSIBILITIES

• Interacts with patients to accurately gather information and enter it into our electronic medical records system; information is related to patients' health history, visual acuity measurements, refractometry (measurement for the glasses prescription), tonometry (measurement of eye pressure), etc.
• Conducts tests and measures eye muscle function, pupil size, and reactivity.
• Assists with surgical procedures as needed.
• Proactively engages patients in communicating what to expect with the visit and continues to communicate delays or any other changes with the patient.
• Maintains professionalism to provide excellent customer service for patients; practices confidentiality and privacy protocols by following policies and HIPAA requirements.
• Assists team members and completes other special projects as requested.

EDUCATION

• Minimum of HS Diploma

SKILLS & EXPERIENCE

• Prior Optometry, Ophthalmology, or medical background preferred.
• Experience with NextGen software or other EHR is preferred.
• Strong communication and interpersonal skills.
• Must be well-organized, a team-player, and detail-oriented.
• Motivated and dependable with a patient-friendly personality.
• Demonstrated superior computer skills.
• Some travel between offices will/may be required.

WE OFFER

• Competitive pay and comprehensive benefits including medical, dental, vision, life & disability, 401(k) with company contribution, paid holidays, & paid time off.
• Career experiences that provide team members with opportunities for personal and professional growth in a rewarding work environment.
• Opportunities that spark your imagination and ignite your passion for helping others.

** We are an Equal Employment Opportunity Employer**