Grand Rapids Ophthalmology or an Ophthalmic Technician to join our growing team! The ideal candidate will possess strong communication and computer skills and extend superior client service by creating a positive first impression and showing patients that we provide unsurpassed care right from the start.

Location: Grand Rapids, MI

PRIMARY RESPONSIBILITIES

• Interacts with patients to accurately gather information and enter it into our electronic medical records system; information is related to patients' health history, visual acuity measurements, refractometry (measurement for the glasses prescription), tonometry (measurement of eye pressure), etc.
• Conducts tests and measures eye muscle function, pupil size, and reactivity.
• Assists with surgical procedures as needed.
• Proactively engages patients in communicating what to expect with the visit and continues to communicate delays or any other changes with the patient.
• Maintains professionalism to provide excellent customer service for patients; practices confidentiality and privacy protocols by following policies and HIPAA requirements.
• Assists team members and completes other special projects as requested.

EDUCATION

• Minimum of HS Diploma

SKILLS & EXPERIENCE

• Prior Optometry, Ophthalmology, or medical background preferred.
• Experience with NextGen software or other EHR is preferred.
• Strong communication and interpersonal skills.
• Must be well-organized, a team-player, and detail-oriented.
• Motivated and dependable with a patient-friendly personality.
• Demonstrated superior computer skills.
• Some travel between offices will/may be required.

WE OFFER

• Competitive pay and comprehensive benefits including medical, dental, vision, life & disability, 401(k) with company contribution, paid holidays, & paid time off.
• Career experiences that provide team members with opportunities for personal and professional growth in a rewarding work environment.
• Opportunities that spark your imagination and ignite your passion for helping others.

** We are an Equal Employment Opportunity Employer**