Position Summary:

The Events Coordinator plans, manages, and executes assigned Chamber events and programs with a focus on member value and experience. This position requires superior organization skills, great attention to detail, and the ability to manage their time effectively to meet multiple deadlines. This position is a member of the Marketing and Events team, which is responsible for managing over 150 events and programs annually.

Organizational Values:

Passionately pursue excellence.

Foster belongingness.

Find an optimal solution.

Focus on member value and experience.

Complete accountability.

Essential Responsibilities:

1. Manages the execution of assigned Chamber events and programs with a focus on member value and experience.

2. Leads event project management process to align stakeholder ideas, needs, and deliverables to meet experience and budget objectives.

3. Works collaboratively with internal program managers and marketing team to establish and promote program vision and goals.

4. Responsible for managing logistics for events and programs, including vendor, contract negotiations, venue and resource management.

5. Collaborates with vendors, contractors, Chamber volunteers, staff and interns to ensure event roles/needs are met before, during and after the event.

6. Maintains updated database information, including event set-up, caterers, venues, décor, etc.

7. Provides technical support and manages logistics for virtual events.

8. Performs post-event duties including surveys and recap meetings to receive member feedback and foster continuous improvement.

9. Manages event set up, registration and tear down as needed.

10. Integrates the Chamber’s diversity, equity, and inclusion goals within business services programs, talent development programs and initiatives.

11. Actively demonstrates commitment to the Chamber’s vision, mission, and organizational goals.

Non-Essential Responsibilities:

1. Other duties as assigned.

Supervision Received:

Specific Direction: Follows established work procedures. Receives periodic checks for performance. Refers unique questions/conditions to immediate supervisor.

Supervisory Responsibilities:

No supervision: No supervisory responsibilities.

Education & Experience:

1. Bachelor's degree or equivalent work experience.

2. Experience in event management or related experience.

Other Knowledge, Skills & Abilities:

1. Have proven computer competencies, including Microsoft Office proficiency (Word, Excel) and Zoom..

2. Demonstrated ability to plan, manage, and implement events.

3. Must be organized, detail oriented, and able to meet deadlines.

4. Ability to collaborate and build relationships with internal and external colleagues.

5. Strong work ethic and ability to exercise independent judgment.

6. Written, verbal, and interpersonal communication skills.

7. Problem solving skills and exceptional creativity.

8. Ability to challenge the standard thinking with new ideas, approaches, and solutions.

9. Editing and proofing skills.

10. Familiarity with business culture.

11. Knowledge of databases and use of databases.

12. Create a positive impression of the Chamber.

13. Positive, team-oriented individual.

14. Flexible schedule that allows event attendance in evenings or early mornings.

Core Competencies:

1. Problem Solving: Ability to recognize courses of action which can be taken to handle problems or potential problems, and applying contingency plans to solve those problems.

2. Innovative: Ability to go beyond the conventional, a willingness to try different solutions, and to encourage new ideas form employees and co-workers.

3. Interpersonal: Ability to develop and maintain relationships with others and adapt to a situation appropriately.

4. Oral Communication: Ability to actively engage in conversations to communicate with economy and clarity, clearly understand the message and intent, and receive and process feedback.

5. Written Communication: Ability to write letters, reports, articles , and e-mails using clear and concise vocabulary, style, grammar, and punctuation.

Job Type: Full-time

Pay: $21.50 - $24.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: Hybrid remote in Grand Rapids, MI 49503