The Bilingual Leasing Consultant is the primary property sales representative and resident customer service liaison. Additional responsibilities include but are not limited to:

• Greet customers, offer refreshments, sell property benefits, request deposit and perform all leasing functions.
• Responsible for answering phone as 1^st line of content by second ring.
• Respond to calls and inquiries from customers, residents and vendors professionally.
• Complete welcome cards, record all traffic and follow-up with all customers.
• Qualify customers according to property guidelines and adhere to all Fair Housing/OSHA Laws.
• Collect all required new lease paperwork, fees and deposits.
• Maintain a professional, friendly office atmosphere.
• Daily inspection of models, vacants, and office appearance to ensure readiness.
• Be aware of local market trends and conditions. Update Market Survey monthly.
• Maintain accurate resident and leasing records.
• Complete daily, weekly, monthly leasing and marketing reports as required.
• Accept service requests and route to maintenance; conduct service follow-up with residents.
• Inspect property, pick up litter, report service needs to manager or maintenance.
• Adhere to all local/state laws and comply with the company’s policies and procedures.
• Responsible to assisting other employees in any apartment management functions.
• Use the golf cart in a legal and safe matter.
• Knowledge of the budget.
• Follow up service request
• Continued training as assigned
• Other duties as assigned
• Spanish is a requirement.