Description

Position Summary/ Objective:

Under the direction of the Maintenance Supervisor and/or Manager, the Maintenance Porter will be responsible for the upkeep and maintenance of the grounds and specific equipment throughout the resort. Associate will work independently or in a team under little to no supervision. This position relies on good judgment to perform the functions of the job.

Primary Essential Functions:

• All associates are obligated to support and uphold the values, expectations, policies, and procedures of Grand Pacific Resorts as outlined in the Employee Handbook.
• Prioritize and organize work assignments.
• Work with the maintenance staff to keep the area around the maintenance shop always clean and organized.
• Inspect, clean and repair area heaters.
• Inspect, clean, repair and ensure all BBQs are in good working order at all times.
• Inspect, clean and repair all gas and propane fire pits.
• Inspect, clean, repair and replace furnishings in the pool areas such as chairs, tables, hammocks, etc.
• Power wash walkways and pool decks as needed.
• Work with the other departments as needed to insure that the resort is always clean and free of trash.
• Work directly with maintenance techs on tickets and special projects.
• Must pay attention to detail and insure that all of the equipment is safe for guests and associates.
• Increase guest satisfaction scores.
• Assist with any additional tasks or special projects as assigned by the Maintenance Manager.
• Responsible for conducting all responsibilities in a professional and ethical manner.
• Responsible for maintaining a consistent, regular attendance record.
• Adhere to performance standards, company policies and procedures, as they relate to the department.

Qualifications

Education, Skills & Experience:

The ideal candidate must be a detail oriented, thorough, and professional individual who consistently provides exemplary customer service to guests, owners, management and associates.

• Must have a valid Driver’s License.
• Customer- service focused, results driven, problem-solving skills.
• Professional communication skills with guests, peers and associates.
• Ability to multi-task with a sense of urgency without compromising quality.
• Proficient in reading and writing.
• Experience in the hospitality industry (time share preferred).
• Ability to work well in a diverse team environment.

Additional Eligibility Qualifications Required:

• Must be available to work various shifts including weekends and holidays.
• Must be able to successfully pass applicable auditions or skill testing, background check, physical examination and drug screening test.
• Ability to speak and understand the English language.

Physical, Environmental & Other Requirements:

• Must be able to stand and/or walk for up to 8 hours.
• Must also be able to sit, stoop, kneel, crouch and crawl.
• Must frequently lift and/or move up to 25 pounds and occasionally required to lift and/or move up to 50 pounds.
• Clear vision (close, distant and depth perception) is needed for navigating office and all other buildings within the resort.

EEO Statement:

Grand Pacific Resorts provides equal employment opportunities (EEO) to all associates and applicants for all terms and conditions of employment, in every location in which the company has facilities, regardless of any basis protected by applicable federal, state or local law.

Other Duties:

• Please note that this job description does not list all the duties of the job. You may be instructed by upper management to perform other tasks or functions.
• You will be evaluated in part based upon your performance of the tasks listed in this job description and your ability to commit to the Standards of Excellence.
• Management has the right to revise this job description at any time.
• The job description is not a contract for employment.