Grand Cru Custom Crush is a state-of-the-art winemaking facility with elegant and inviting hospitality salons shared between our client list of 20 independently-owned, boutique wineries. We are looking for someone who shares our passion for small production, hand-crafted wines, and the highest level of warm and welcoming customer service. Applicants should have excellent customer service aptitude which includes friendly service, attention to detail, ability to work clean and efficiently, a quick, energetic demeanor, willingness to work as a true "team", and strong base knowledge of wine.

DUTIES INCLUDE:

· Welcome all guests, visitors, winery members and provide exceptional customer service to guests and winery clients

· Educate guests regarding wines, our history, and our winery clients, while creating a one-of-a-kind, memorable experience

· Hosting of our Vintners’ Selection Tasting, a multi-brand tasting experience, as well as individual brand-specific tastings for winery clients

· Putting together Vintners' Selection tasting collateral using a template in Canva design software

· Assisting guests with bottle selection and purchasing from our Bottle Shop.

· Providing tasting suite setup and cleanup for tasting as well as general cleanliness of FOH

· Answer phones and assist with callers’ needs

· Editing clients’ reservation availability in our reservation system, and assisting guests with making and adjusting reservations.

· Utilizing the Square POS system to manage tasting sales as well as programming new items, when necessary and utilizing various clients’ POS systems to manage their sales during brand-specific tastings

· Engage guests in a professional and memorable manner which generates enthusiasm

· Weekly Inventory management, reporting, and ordering of needed items

· Executing regular Covid-19 safety sanitation procedures

Prior hospitality experience is preferred. Working weekends and holidays is required. Available shifts are Friday through Sunday. Must be 21 years or older.

SKILLS / EXPERIENCE REQUIREMENTS:

· Must be great with people and engage the public.

· Must be very reliable, dependable, organized, and have the ability to work independently with minimal supervision.

· Must be comfortable working outside in all kinds of weather and comfortable being on your feet for 8 hours a day.

· Must be able to lift up to 45lbs.

· Must be willing and able to adhere to and assist with Covid-19 sanitation guidelines.

· Must have reliable transportation.

· Must be 21 years or older.

· Proficiency in Microsoft Outlook, Word and Excel. Familiarity with Tock, Square, and Canva is a plus

Job Type: Part-time

Pay: $22.00 - $24.00 per hour

Expected hours: 14 – 24 per week

Benefits:

• 401(k)
• 401(k) matching

Shift:

• Day shift

Weekly day range:

• Every weekend
• Monday to Friday
• Weekends as needed

Application Question(s):

• We are currently looking for someone who can work weekdays and weekends (Fri - Sun) between the hours of 9am and 6pm. Are you available on these days, during these hours?

Experience:

• Winery Tasting Room: 1 year (Preferred)

Ability to Relocate:

• Windsor, CA 95492: Relocate before starting work (Required)

Work Location: In person