Grafton Dermatology and Cosmetic Surgery is seeking a full-time Medical Office Receptionist willing to travel to our Houma, Thibodaux, Morgan City, and Raceland office locations. Our Medical Receptionists act as a liaison between the physicians and patients by working directly with the provider to deliver high-quality, compassionate customer service and clinical care.

Core Responsibilities

• Meet, greet, and assist patients promptly, efficiently, and in a professional manner.
• Set up new patients and update current patient information in the EMR system.
• Schedule and reschedule appointments, as well as coordinate walk-in patients
• Answer phone calls promptly and relays messages when necessary
• Maintain the front desk and reception area in an organized, orderly fashion
• Collect co-payments, deductibles, and co-insurances
• Process referrals and provide complete and accurate referral information to our patients
• Balance cash register and ensure all credit payments are accurate
• Explain fees, services, and policies
• Other duties as necessary

What are we looking for?

• Excellent verbal and written communication
• Ability to maintain patient confidentiality
• Strong computer skills
• Strong attention to detail
• Team player
• Efficient time management and workload prioritization
• Strong multitasking skills
• Basic understanding of common medical terminology

Job Type: Full-time

Benefits:

• 401(k) matching
• Employee discount
• Free flu shots
• Free parking
• Health insurance
• On-the-job training
• Opportunities for advancement
• Paid time off
• Parental leave

Healthcare setting:

• Clinic
• Medical office
• Med spa

Medical specialties:

• Dermatology
• Plastic Surgery
• Surgery

Schedule:

• 8 hour shift
• Monday to Friday
• Overtime

Experience:

• Medical receptionist: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Insurance verification: 1 year (Preferred)

Willingness to travel:

• 100% (Preferred)

Work Location: In person