Description

Graduate Hotels®, is seeking a Housekeeping Supervisor to join Graduate Annapolis and its brilliant team of hospitality enthusiasts.

Graduate Hotels creates authentic, spirited spaces that connect travelers, students and locals alike. Through thoughtfully curated design, creative F&B and community-focused events, we create hotels worthy of their communities.

We are a diverse team of experience makers and storytellers. As a Graduate Hotels team member, you are the local insider shaping guest experiences.

Our goal is to make every guest feel like a local even if it's their first time in town. In order to help you deliver on that goal, we encourage our team members to embody the same mindset as our guests through Graduate experiences and encouraged community exploration.

JOB DUTIES AND RESPONSIBILITIES

• Inspects all assigned rooms and public areas to ensure furnishings, equipment, linens, etc. are clean and in good repair
• Provides efficient and objective feedback to room attendants to drive efficiency and quality within the housekeeping department
• Ensure that all associates have proper supplies, equipment and uniform including nametag and designated PPE
• Trains associates on safety standards and enforce those standards on a consistent basis. Identifies associates engaging in unsafe behaviors and retrain them appropriately.

Completes accident investigations and take steps to prevent future accidents

• Performs all housekeeping duties necessary, including making beds, vacuuming and cleaning
• Verifies and updates status of discrepant rooms throughout the shift
• Perform opening and closing shift duties
• Notifies maintenance department of maintenance repairs necessary
• Monitor cleanliness of hotel including parking lot and exterior entrances
• Available to work nights, weekends, and holidays as needed
• Other duties as assigned

EDUCATION AND EXPERIENCE

• Housekeeping leadership experience preferred
• High School Diploma / GED

KNOWLEDGE, SKILLS AND ABILITIES

• Basic math skills
• Basic computer skills
• Ability to communicate effectively verbally and in writing
• Strong leadership skills
• Ability to exceed expectations of guests and team members

Last updated : 2024-05-21