SUMMARY: Assistant Property Manager is to assist with the day-to-day functions of the property management department and the functions of the Property Manager to which he/she is assigned. This position not only includes a competitive salary and excellent benefits package, but it also offers the opportunity to advance your career through the company.

JOB DESCRIPTION: If you love to work in a fast-paced environment and desire an opportunity to earn attractive bonuses for your hard work, we want to hear from you. One of the main aspects for the Assistant Property Manager is to meet monthly goals in collections and delinquency. A strong background in customer service, attention to detail, prioritize and manage multiple job functions are essential.

DUTIES AND RESPONSIBILITIES:

• Assist the Property Manager in planning and implementing strategies to attract residents; Able to resolve issues when the Property Manager not available.
• Able to perform all the Leasing Consultant duties.
• To collect rent, late fees, utilities, and any other charges the property bills tenant; Make sure the resident’s ledgers are correct.
• Able to answer questions pertaining to delinquency/collections; Organize and update notes on delinquency to follow up with resident's promises to pay.
• Attends to Eviction Court and knows the Eviction Process and Lockout Process without violating TAA regulations
• Physically walks and inspects the property daily, check on vacant apartments.
• Completes move-in/move-out inspections with residents.
• Maintains a good relationship with the collection agency and make sure balances from previous tenants are forwarded to the collection agency.
• Answers incoming phone calls professionally and handle accordingly, whether the caller is a prospective resident, a resident, an internal Company team member, or a vendor.
• Respond to tenant questions and complaints in a timely manner.
• Schedule and oversee maintenance calls to apartment units

SUPERVISORY RESPONSIBILITIES:

• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
• Responsibilities include training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

QUALIFICATIONS:

• Bachelor’s degree preferred; or 2-year related experience and/or training; or equivalent combination of education and experience.
• Leasing 101 certificates preferred but not required, a valid driver’s license and reliable transportation.
• Ability to type and operate the basic computer. Knowledge to use Microsoft word, excel to create and edit. Ability to learn and adopt new software as needed.
• Ability to clearly and effectively communicate both verbally and in writing.
• Complete tasks and projects within deadlines.
• Always have a positive attitude and keep a solution-based and resident-focused mindset.
• Professional in-person and phone presence and etiquette.
• Capable of building and maintaining effective and respectful working relationships with fellow employees, suppliers, and vendors.

We understanding how COVID is affecting everyone and we take the utmost precaution when working at GPI Management.

Job Type: Full-time

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• Weekends as needed

Experience:

• Yardi: 1 year (Preferred)
• Assistant Manager: 1 year (Preferred)

License/Certification:

• Fair Housing (Preferred)

Work Location: In person