** Retail Wireless Sales Consultant (CA)**

**Job Category****:** Retail Sales **Requisition Number****:** RETAI016802 Showing 1 location **Employee Benefits Include:** * *Medical Plan*

* *Dental Plan*

* *Vision Plan*

* *Live Health Online*

* *Life Insurance*

* *Disability*

* *Supplemental Benefits*

* *401K & 401K Roth (with Company Match)*

* *No waiting period to use accrued PTO*

* *Employee Assistance Program*

* *Device and Accessory Discounts*

* *Cellular Plan Discount*

* *Training (Award Winning)*

* *Leadership Development Programs*

* *National Discounts & much more!*

***For more info on our Benefits, follow this link:*** * Responsible for selling products and services to new and existing customers

* Responsible for meeting current sales metrics Responsible for adhering to all sales processes and procedures as established by region and by Corporate

* Responsible for executing promotions and meeting or exceeding established sales goals as established within District

* Responsible for handling customer service issues

* Responsible for monitoring store merchandise to maintain optimum inventory level Responsible for maintaining store standards and appearance as established by Store Manager (SM) and District Manager (DM)

* Responsible for providing data as requested by SM/DM and completing weekly reports as required Flexible to work stores within District and outside of District as needed

* Responsible for adherence to all Company policies and procedures

* Responsible for cold calling and supporting sales cross-promotions

* Must be able to work independently in a retail storefront

* Other miscellaneous duties as assigned by the SM and DM

* High School Diploma or equivalent required. Two (2) years of relevant field experience may be substituted for every one (1) year of required academia

* Strong sales skills and the ability to ensure customer satisfaction on a daily basis while maintaining operations within a retail store environment

* Strong interpersonal and communication skills

* Self-motivated, prioritizes tasks and works independently with minimal supervision

* Professional appearance and the ability to work early evenings and weekends

* Willing and able to attend New Hire Orientation (A one week training within the first 30 days of employment)

* Punctual and on time to all work related activities

* Coachable and willing to apply techniques and knowledge

* Provide an exceptional, best in class, customer experience

* Current on company communications, promotions & products (review all internal company emails daily)

* Willing to prospect customers via warm calls

* Capable of adapting quickly to industry and company changes

* Maintain minimum sales goals and expectations

* Extended periods of time standing

* Lifting up to 50 pounds

* Occasional bending, stooping, pulling

* Repetitive motion tasks while doing computer work

* Exposure to active wireless equipment, signals and transmissions

- To comply with state and federal law and regulations requiring employers to maintain certain records (such as immigration compliance records, personnel files, wage and hour records, payroll records, accident or safety records, and tax records);

- to process payroll;

- to maintain commercial insurance policies and coverages, including for workers compensation and other liability insurance;

- to manage workers compensation claims;

- to administer and maintain group health insurance benefits, 401K and/or retirement plans;

- to manage employee performance of their job duties;

- to conduct workplace investigations (such as investigations of workplace accidents or injuries, harassment, or other misconduct);

- to evaluate job applicants and candidates for employment or promotions;

- to obtain and verify background checks on job applicants and employees;

- to evaluate, make, and communicate decisions regarding an employees employment, including decisions to hire, terminate, promote, demote, transfer, suspend or discipline.

- to grant employees access to secure Company facilities and maintain information on who accessed the facility;

- to implement, monitor, and manage electronic security measures on employee devices that are used to access Company networks and systems; and

- to engage in corporate transactions requiring review of employee records, such as for evaluating potential mergers and acquisitions of the Company.

- Compliance with Covid-19 guidelines

**CATEGORY**

**EXAMPLES**

**BUSINESS PURPOSE**

Physical Characteristics or Description

Eye color, hair color, hair style, height, weight, built, tattoos, piercings

4, 6, 7

Professional or Employment-Related Information

Personnel file, new hire or onboarding records, I-9 forms, tax forms, time and attendance records, non-medical leave of absence records, workplace injury and safety records, performance evaluations, disciplinary records, training records, licensing and certification records, compensation and health benefits records, and payroll information and records

1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 13

Education Information

Transcripts or records of degrees and vocational certifications obtained

1, 6, 7, 8, 10, 13

Geolocation Data

IP address and/or GPS location (latitude & longitude) recorded on Company-issued computers, electronic devices, and vehicles, as well as timekeeping applications on cell phones that employees use to clock in and out and that log the geographic location at which each time entry was made

4, 6, 7, 10, 12

**Skills**

**Education**

**Experience**