GoTab is looking for a highly-motivated, self-driven technical Deployment Engineer to lead logistics, installation and activation processes associated with onboarding new customers, along with customer support for existing GoTab customers. 

As a Deployment Engineer, you will be responsible for understanding the technical environment of customer sites during the onboarding process and formulating the appropriate deployment solutions given the known requirements, constraints and expected outcomes. You will be a consultant whose recommendations must be based on a desire to deliver the best possible outcome for customers. You will identify and assemble the hardware and software components required for a successful installation, and configure GoTab point of sale hardware, routers, printers, network equipment and other peripherals required to fulfill the proposed technical solution.

You will also assist with logistics and fulfillment of GoTab hardware to customers from our headquarters in Arlington, VA. You will primarily provide remote installation support for customers who will be deploying GoTab hardware within their properties. You will execute on-site deployments at customer locations both in and around the Washington, DC metropolitan area, and at customer sites in other areas of the country. As local travel is a key part of the job requirement, you will be responsible for having personal transportation.

If you think you fit the bill, then let’s talk. We are building the next disruptive movement in unified commerce, point of sale, contactless mobile ordering, and payments for the hospitality industry. We want you to be a part of this thrilling journey.

Skills & Requirements

• In office Monday-Friday at GoTab’s Arlington, VA headquarters (located at Courthouse Metro) to help execute shipping and logistics of GoTab hardware
• Solid understanding of IP networking (both wired and wireless)
• Familiarity with Linux environment and command line utilities, including connecting to remote devices over SSH and SFTP. Previous usage of IoT or low-power computing devices such as Raspberry Pi, Arduino or BeagleBone is a plus
• Knowledge of Vim, Emacs, Nano or another command line text editors
• Familiarity with use, programming and/or administration of common point of sale systems such as Micros, POSitouch, Aloha, Simphony, Toast, Breadcrumb, or others
• Familiarity with side-loading apps on Android hardware
• Strong sense of responsibility and initiative
• "Can do" attitude with respect to creatively sourcing, assembling and distributing hardware to customers under tight and sometimes unpredictable timelines
• Problem solver and can think quickly on your feet
• Must project a professional and presentable demeanor, as you will be a representative face of the company to customers

About GoTab

GoTab is a financial technology company established to create unified commerce, point of sale,mobile ordering, and payment products that enhance the restaurant experience for both merchants and their customers. The company aims to build Internet of Things (IoT) inventions that take advantage of opportunities in big data and security. GoTab brings simplicity, speed, and convenience to the hospitality industry which results in bolstered merchant revenues and delighted customers.

EEO

GoTab is fully committed to Equal Employment Opportunity and to attracting, retaining, developing, and promoting the most qualified employees without regard to their race, color, religion, creed, sex, gender, sexual orientation, gender identity, gender expression, age, national origin, genetic information, marital/familial status, disability, military status, veteran status, or any other protected status. We are dedicated to providing a work environment free from discrimination and harassment, where employees are treated with respect and dignity.