Are you looking to be part of a company where you have exciting opportunities to learn, grow and make a positive impact?

Join a team where each employee is empowered to listen generously, speak straight, collaborate, and build each other up through mutual accountability and shared success?

If that is what you’re looking for, this is your chance to be part of an amazing organization!

With an average experience of 15 years in the industry, our strengths show when our employeeshelp customers solve risk problems professionally and promptly. Since every customer's needs are unique, our staff seeks to find the most economical solutions for personal requirements - efficiently, professionally, and with a focus on making insurance make sense for clients.

As a Personal Lines Service Specialist, your primary responsibility is to provide superior customer service.

• You are a primary service contact for billing/payment questions.
• You participate in seminars and classes to enhance skills and develop core competencies.
• You assist the account managers by rating, quoting, reviewing and binding Personal Lines risks, complying with underwriting authority and agency workflows/service standards.
• You support the proactive renewal efforts of the team by quoting client accounts prior to the renewal.

• You consistently provide superior customer service by promptly and thoroughly responding to the clients’ needs and requests and consistently adhere to established departmental renewal timelines and expectations

• You are proficient using all the IT programs and resources pertinent to your position and you leverage technology, tools, resources and information to maximize your efficiency and that of other team members.

• Bachelor’s degree preferred or equivalent combination of education and experience.
• Strong desire to learn
• Possesses good listening skills, attention to detail and ability to handle multiple projects and deadlines
• Possesses good communication and organizational skills
• Possesses a sense of urgency
• Problem solver

Equal Opportunity Employment