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Gopher Sport, a leader in innovative solutions to help people lead active and healthy lives, is adding Customer Care Representatives to our award-winning Contact Center Team! Consistent growth opportunities are available in our 4 stage-service career Customer Care, Representative, Customer Service, Customer Experience, Microsoft, High School, Retail
Full Time
$36k-46k (estimate)
06/08/2024
06/23/2024
gophersport.com
OWATONNA, MN
100 - 200
1947
TODD JENNINGS
$50M - $200M
Consumer Goods
Gopher Sport is an industry-leading distributor of institutional-quality physical education, sports, fitness and early childhood products. Our mission is to Increase the happiness, confidence and self-esteem of young and old by helping them lead more active and healthy lives. Our Team Members, Unconditional 100% Satisfaction Guarantee, exceptional customer service, and high-quality product selection set us apart from the competition. Gopher Sport operates three business units Gopher, Gopher Performance, and Play With A Purpose. The Gopher business unit offers schools and other institutional s...ettings the best assortment of innovative, high-quality physical education, athletics, fitness, recreation, and health products. The Gopher Performance business unit provides schools, colleges and other institutions with high-quality products and solutions to achieve new levels of physical conditioning and athletic performance. The Play With A Purpose business unit offers pre-schools and other institutional settings the best assortment of gross motor and active-play products. Gopher Sport employs more than 150 team members, offers more than 10,000 products, and is headquartered in a 140,000 square foot distribution center in Owatonna, Minnesota. Owatonna is an easy 55 minute drive from the Twin Cities.
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The following is the career advancement route for Customer Care Representative (Hybrid) positions, which can be used as a reference in future career path planning. As a Customer Care Representative (Hybrid), it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Care Representative (Hybrid). You can explore the career advancement for a Customer Care Representative (Hybrid) below and select your interested title to get hiring information.
If you are interested in becoming a Customer Care Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Care Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Care Representative job description and responsibilities
They help customers with their queries and complaints.
01/08/2022: Anchorage, AK
Customer care representatives are the front-line of support for clients and customers and they help to ascertain that customers are satisfied with services, products, and features.
02/16/2022: Ventura, CA
That means that many traditional tasks handled by customer care representatives, such as submitting forms and changing appointments are being automated and controlled by cloud-based patient portals to add convenience to the patient experience.
01/03/2022: Cleveland, OH
Resolves customer questions and problems regarding accounts, payments, products, and services.
03/11/2022: San Antonio, TX
A customer care representative has the primary role of providing exemplary customer service to the clients of the organization.
01/21/2022: Ann Arbor, MI
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Care Representative jobs
Some employers/recruiters usually require candidates for the customer care representative job to have acquired several years of professional and/or proven work experience as a customer care representative or support before they are hired.
02/01/2022: Pittsburgh, PA
Workers must be patient and polite, especially when dealing with difficult or angry customers.
02/04/2022: Binghamton, NY
Learn the basics, then move on to bigger things.
01/01/2022: Lubbock, TX
Customer care representatives need education, on-the-job training, and several soft skills and experience to succeed.
03/13/2022: Modesto, CA
Step 3: View the best colleges and universities for Customer Care Representative.