** Retail Assistant Manager**

**Job Category****:** Retail **Requisition Number****:** RETAI005171 Showing 1 location **Job Details**

**Description**

**Goodwills Core Values Respect, Excellence and Integrity.**

The Assistant Retail Manager will drive the store sales by inspecting, tagging/hanging textiles, unloading, price/stock donations, operate cash registers and bag items. The Assistant Retail Manager will ensure that hourly retail employees perform and carry out required tasks.

**Essential Job Functions:**

* Opens & closes the facility (key holder).

* Supervises the day-to-day job tasks of hourly retail employees and the aspects of store operations in the absence of the Store Manager.

* Provides great customer service interaction with donors and customers.

* Displays lead by example skills and reflecting adherence to the values of Goodwill.

* Displays goal-minded leadership skills.

* Displays good judgement in elevating concerns to Management.

* Displays leadership by partnering with Store Manager to train new staff, coach and support staff to meet or exceed production and sales goals.

* Trains employees through clear communication on job tasks with redirecting employees regarding projects with clear feedback.

* Ensures store stays clean /organized and customer service expectations are met on the sales floor and donation drive-thru area.

* Assures stock and sales are handled in accordance with the operating system.

* Open to new ideas and demonstrates confidence and enthusiasm for responsibilities.

* Displays the importance of tasks assigned and order of importance with the use of calendars, to-do lists, filing systems, etc., to ensure tasks are accurate and completed on time (daily, weekly, monthly).

* Prepares, completes and deposits daily cash deposits/reconciliations in absence of Store Manager.

* Prepares paperwork in a quality and accurate manner.

* Works a rotating schedule, including evenings, weekends and holidays.

* Performs other duties as assigned.

**Positions Supervised:** Hourly retail employees and all aspects of store operations in absence of Store Manager.

**Requirements:**

* Must have High School Diploma or GED; Associates Degree in Business-related field is preferred.

* Must have Retail; supervisory experience helpful.

* Occasional driving (personal car) to another retail location. Must have valid drivers license and insurance.

* Manages long periods of standing, recurring bending/crouching/reaching/stooping and ability to lift 30 lbs.; occasional lifting up to 50 lbs.

* Must follow all safety procedures and correct safety issues, if possible.

* Must have reliable transportation to and from work.

* Meets objective criteria for Assistant Retail Manager per following:

* Delegates responsibilities/tasks to employees in the absence of the Retail Manager.

* Adjusts store processes and/or assigned employee task focus based on sales and processing figures.

* Communicates tools, equipment and product needed to Transportation Department.

* Ensures efficient, high quality hard goods and textile processing.

* Ensures store is well-organized and well-stocked for maximum profit.

* Unloads donated items from donor vehicles and moves into store.

* Inspects items and sorting items to route to trash, recycling, textile or hard good processing.

* Sizes and tags textile items using tagging gun.

* Maintains knowledge of recalled and most needed/unacceptable list products to communicate to donors and provide donation rerouting to donors as needed.

* Schedules pick-up for recyclable and trash items by Transportation or outside collectors.

* Prices and tags hard good items.

* Straightens and replaces incorrect shelved/hung items.

* Pulls items from sales floor and reprocess for recycling or trash.

* Researches and resolves incorrect cash count information.

**Creating Jobs, Changing Lives**

Goodwill Industries of Kentucky is an Equal Employment Opportunity Employer: Minority/Female/Veteran/Disability/Sexual Orientation /Gender Identity

**Qualifications**

**Skills**

**Behaviors**

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**Motivations**

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**Education**

**Preferred**

High School or better.

**Experience**

**Licenses & Certifications**

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)