Business Service Specialists provide a wide range of services to businesses and job seekers including outreach, recruitment, screening, assessments, workshops, job development, training assistance to achieve individual placement, hourly wage and retention goals.Essential Duties & ResponsibilitiesConducts employer outreach, marketing Goodwill’s business services using multiple methods, including phone contact, email, written correspondence, and face-to-face presentations for services such as: assistance with staffing, applications for tax credit incentives and information on labor market trends.Develops job leads and job orders to meet the needs of job seekers and employers.Provides quality recruitments, lay-off aversion, out placement and other services to businesses, including but not limited to pre-screening of applicants, targeted recruitments, hosted job fairs, job postings, job matching and interviewing assistance. Achieves individual placement, hourly wage and retention goals. Conducts business and customer satisfaction surveys, taking an active role in development and implementation of strategies for continuous quality improvement. Assesses participants, creates individualized plans, and conducts job readiness workshops that prepare job seekers for real-life business needs and expectations. Maintains detailed case records according to funder and/or company requirements. Completes documentation in an accurate and timely manner. Conducts regular labor market and industry needs analysis, stays current on business and hiring trends, assist participants in making appropriate career occupation decisions. This position requires travel (25% to 50%) within Southern California a valid CA driver's license and state-required auto insurance are necessary. Driving records must be acceptable by Company’s insurance vendor.Education & Experience2 years of sales related experience preferred.2 years of case management experience in a non-profit setting preferred.Bachelor's degree preferred. Non-profit experience preferred.Experience in recruitment or staffing industry, highly desired.Excellent interpersonal communication skills; possess abilities to work with all levels of employees and diverse populations. Strong organization and multitasking skills. Excellent interpersonal and written communication skills.Critical thinking, self-motivation and high degree of integrity & ethics essential. Ability to speak another language and understand another culture if required by the program or local community, highly desired.Ability to work with minimal supervision.Other QualificationsStrong multi‐tasking ability. Shift flexibility and overtime when needed. Ability to handle confidential information. Punctual and dependable attendance. Free from alcohol and drug abuse. Clear screening processes which include: Background Check, Employment Verification, 8 Panel Drug Screen, Live Scan, Motor Vehicle Records Check, and List of Excluded Individuals and Entities Pre-Screening