Are you looking to channel your energy into a mission much bigger than the bottom line? As an ADC Attendant with Goodwill of Western New York, your work will directly impact your local community and the individuals we serve.

THE POSITION

We are looking for an ADC Attendant to join our team! Our ADC Attendant works at our donation trailers and collects donations under the direction of our Warehouse Management Team.

This position’s key responsibilities include:

• Greets and assists donors at donation trailers.
• Collects, sorts, and organizes donations according to the Agency’s policies and procedures.
• Maintains a clean and safe drive-thru according to established Agency standards.
• Assists other departments within the Agency when needed.

KNOWLEDGE, SKILLS AND ABILITIES

• Excellent customer service skills.
• Ability to read and write.
• Ability to make decisions regarding quality of items.
• Reliable and consistently comes to work as scheduled.
• Positive attitude and willingness to learn.
• Must be able to work independently with little supervision.
• A passion for serving others and making a difference in our community.

THE PHYSICAL REQUIREMENTS

• Must be willing to work outside for most of the day.
• Must be able to sit, stand, bend, and reach for extended periods of time.
• Must be able to lift, push, pull, carry or otherwise move up to fifty (50) pounds with no support regularly.
• Able to stand and work for eight (8) hours at a time.

WE ARE LOOKING FOR SOMEONE WHO:

• Has excellent customer service skills. You do everything in your power to ensure the customer has a good experience.
• Communicates effectively. You excel when interacting with others.
• Likes to work independently. You excel in an environment with little supervision.
• Loves how we roll as an organization. Not everybody will and we’re ok with that - Want to figure out if you MUST work with us? How do our Core Values make you feel?
• Own It - We are motivated and responsible for our actions and results.
• Dare to Excel - We are never done, we never settle, we never stand still. We push boundaries and think beyond the box.
• Be Bold, Be Courageous - When faced with a hurdle, we jump!
• Be Extraordinary - We exceed expectations of clients, customers, and colleagues.
• We Win Together - We collaborate & celebrate. We drive forward as one team towards our mission.

ROLE REQUIREMENTS (The stuff you must have)

• High school diploma or GED equivalent required.
• Ability to make decisions regarding the quality of items.
• Is reliable and consistently comes to work on time and as scheduled.
• Must be able to lift, exert, push, pull, carry or otherwise move up to 100 pounds occasionally, up to 50 pounds frequently and/or up to 20 pounds constantly with no support.

COMPENSATION:

Goodwill regularly evaluates our compensation and benefit packages to ensure we remain competitive.

• This position pays $18/hour.


Skills

Required
• Interpersonal Skills
Preferred
• Problem Solving Ability

Behaviors

Required
• Dedicated: Devoted to a task or purpose with loyalty or integrity
• Team Player: Works well as a member of a group

Motivations

Required
• Self-Starter: Inspired to perform without outside help