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Goodwill of the Heartland
Mount Pleasant, IA | Full Time
$27k-34k (estimate)
11 Months Ago
Retail Service Specialist - Full Time
Goodwill of the Heartland Mount Pleasant, IA
$27k-34k (estimate)
Full Time | Civic & Environmental Advocacy 11 Months Ago
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Goodwill of the Heartland is Hiring a Retail Service Specialist - Full Time Near Mount Pleasant, IA

Are you looking for a great place to work with paid time off, flexibility in scheduling, and a great mission? Goodwill of the Heartland is the place for you! We are looking to hire a Full-time Retail Service Specialist for our new Mt. Pleasant Store!

The Retail Service Specialist provides excellent customer service to everyone they encounter - Other Goodwill team members, customers, and donors. This position is active and has a variety of responsibilities, so the day goes quickly for our retail team. Our associates will assist customers at checkout with sales, price and stock merchandise, process donations to meet production goals for the sales floor or our warehouse and assist with keeping the store clean and organized.

Position Requirements:

  • Candidate must be able to lift up to 50 lbs. occasionally, though the average weight of donation processing is 20 lbs.
  • Must be able to bend, push, pull, and stand.
  • Retail experience is preferred but not required.
  • Successful completion of the background screening (sex offender registry)

The Retail Service Specialist position has a starting wage of $14.19 per hour, plus incentive pay based on the store's performance. Goodwill drives a strong reliability culture, you will be scheduled varying shifts including days, evenings, and weekends and flexibility is a must. The shifts are five 8-hour shifts on varying days between the hours of 8a - 730p for a total of 40 hours per week.

Do you want to learn more about the position? Take a look at this short video for a perspective on working at our stores from our team members: https://youtu.be/7tB-mjbWdk4. Apply online at www.workatgoodwill.com.

Goodwill offers team members competitive benefits, including:

  • Competitive PTO
  • Generous store discount
  • Opportunities for advancement
  • Strong team culture
  • Up to 6% employer contributions to retirement after one year
  • Health/Dental/Vision insurance

Goodwill of the Heartland is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, creed, color, national origin, religion, age, physical or mental disability, sex, gender identity (including gender expression), sexual orientation, genetic information, marital status, family/parental status, income derived from a public assistance program, veteran status, political beliefs, reprisal or retaliation for prior civil rights activity or other protected categories.

Behaviors

Required
  • Dedicated: Devoted to a task or purpose with loyalty or integrity
  • Enthusiastic: Shows intense and eager enjoyment and interest
  • Team Player: Works well as a member of a group

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Job Summary

JOB TYPE

Full Time

INDUSTRY

Civic & Environmental Advocacy

SALARY

$27k-34k (estimate)

POST DATE

06/07/2023

EXPIRATION DATE

05/11/2024

WEBSITE

goodwillheartland.org

HEADQUARTERS

CEDAR RAPIDS, IA

SIZE

25 - 50

FOUNDED

1965

TYPE

Private

CEO

DEB SHERARD

REVENUE

<$5M

INDUSTRY

Civic & Environmental Advocacy

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The job skills required for Retail Service Specialist - Full Time include Customer Service, Integrity, Scheduling, Flexibility, etc. Having related job skills and expertise will give you an advantage when applying to be a Retail Service Specialist - Full Time. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Retail Service Specialist - Full Time. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Retail Service Specialist - Full Time positions, which can be used as a reference in future career path planning. As a Retail Service Specialist - Full Time, it can be promoted into senior positions as a Retail Store Operations Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Retail Service Specialist - Full Time. You can explore the career advancement for a Retail Service Specialist - Full Time below and select your interested title to get hiring information.

If you are interested in becoming a Retail Service Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Retail Service Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Retail Service Specialist job description and responsibilities

Provide day-to-day sales support and customer service at a variety of shops.

04/09/2022: Lowell, MA

Takes note of any discrepancies or missing stock.

02/24/2022: Santa Barbara, CA

Process returns and exchanges according to store policy.

02/22/2022: San Jose, CA

Ensure cleanliness and maintenance of product area as per retailer specifications.

01/23/2022: Pocatello, ID

Strategize to enhance customer service, drive store sales and enhance profitability.

02/25/2022: Concord, NH

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Retail Service Specialist jobs

Have at least a high school diploma or GED.

02/17/2022: Champaign, IL

Bachelor's degree in marketing or related field preferred.

04/07/2022: Amarillo, TX

Pursue a professional certification.

02/23/2022: Pascagoula, MS

Having a previous customer service experience would be an advantage.

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Proven work experience as a Retail Sales Representative, Sales Associate or similar role.

03/01/2022: Orange, CA

Step 3: View the best colleges and universities for Retail Service Specialist.

College of the Atlantic
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