Application Deadline: May 24 , 2024

COME JOIN OUR AMAZING MANAGEMENT TEAM ! 

The Outlet Shift Supervisor will be responsible for assisting the Outlet Supervisor in leading and assisting the Outlet Associates, overseeing Customer Service and appearance of the sales floor. The Outlet Shift Supervisor will act as a Manager-on-Duty providing excellent customer service displaying an “Attitude of Gratitude” in order to support the mission of the organization.

RESPONSIBILITIES:
• Assist the Outlet Supervisor by maintaining the check-out counters, cash registers, and sales floor.
• Assist the Outlet Supervisor by creating associate work schedules, managing breaks, and supervising productivity.
• Assist in preparing/counting associate register drawers, count and up-keep of the Outlet’s bank, create deposits, and make out change orders.
• Assist in preparing reports, tracking/balancing drawers, determining accuracy of all transactions by associate.
• Provide first-line troubleshooting for technical equipment such as cash register (point-of-sale system), credit card machines, and other various retail and office equipment.
• Supervise Outlet Associates by providing training, delegating tasks, encourage development, provide constructive feedback, handling disciplinary actions and other supervisory tasks.
• Act as Manager-on-Duty to include: opening/closing the Outlet, assisting customers, overseeing associates, and being able to make final decisions to ensure the continued operations of the Outlet.
• Provide coverage during breaks or absences by running the cash register and assisting customers.
• Provide safe, organized, and well stocked sales floor.
• Cross-train in other departments/areas and act as a back-up as required.
• Perform all other duties as assigned.

Minimum Pay starts at $20.29 per hour. 

Never wait for a paycheck again! Employees can sign up for DAILY PAY on day one !  

Based on eligibility requirements, Full Time Associates may participate in Medical, Dental and Vision plans and company paid benefits such as STD & LTD, Life & ADD, FSA, 403b Retirement and more. Additional benefits include Vacation and Sick accrual, Floating Holidays, Paid Holidays and different types of leave.
QUALIFICATIONS:
• High school diploma or equivalent preferred.
• One year retail experience desired.
• Familiar with running a cash register, point-of-sale systems, and handling complex transactions.
• Previous supervisory experience preferred, to include scheduling, goal setting, task delegation and decision making.
• Ability to operate a computer using Microsoft Office products.
• Ability to communicate effectively both verbally and electronically with customers, managers, supervisors, staff and peers.
• Able to problem solve and make decisions.
• Able to maintain confidentiality and follow Goodwill’s policies and procedures.
• Able to withstand prolonged standing, bending and lifting up to 8 hours per day.
• Able to work a varied schedule to include weekends, evenings and holidays with occasional overtime as necessary.
• Must pass a drug screen.

ESSENTIAL REQUIREMENTS

Physical - Heavy Work: Lifting and Carrying objects weighing 20 pounds constantly, 30 pounds frequently, and 40 pounds occasionally to raise objects from a lower to a higher position or moving objects horizontally from position-to- position requiring the substantial use of the upper extremities and back muscles. Pushing and Pulling: Using upper extremities to exert force in order to push, pull, draw, drag, haul or tug objects in a sustained motion exerting 20 pounds of force constantly, 40 pounds of force frequently, and 75 pounds of force occasionally. Talking: Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly. Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and make fine discrimination in sound. Standing: Standing in one location for an extended period of time. Walking: Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another. Reaching: Extending hand(s) and arm(s) in any direction. Fingering: Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand or arm as in handling. Grasping: Applying pressure to an object with the fingers and palm. Feeling: Perceiving attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips. Repetitive Motions: Uninterrupted repetitions of the wrists, hands, fingers, elbows, or shoulders. Stooping: Bending body downward and forward by bending spine at the waist using the lower extremities and back muscles. Kneeling: Bending legs at knee to come to a rest on knee or knees. Crouching: Bending the body downward and forward by bending leg and spine. Crawling: Moving about on hands and knees or hands and feet. Visual: The worker is required to have close visual acuity to perform activities such as operating office machines; preparing; viewing a computer terminal; determining the accuracy, neatness, and thoroughness of work assigned. The worker is required to have visual acuity, including color, to visually inspect products for small defects at distances close to the eyes and within or at arms’ length. The worker is required to have visual acuity, including color, to read prices, operate a cash register, complete credit card and return paperwork, etc. The worker is required to have visual acuity to operate motor vehicles, tractor trailers, forklifts, compactors, balers, etc.

Goodwill is an Equal Opportunity Employer dedicated to employing qualified individuals including those with disabilities and/or protected veterans.

We promote a Safe & Drug-free Workplace.

Goodwill participates in E-Verify. For more information on E-Verify, please contact DHS: 888-897-7781 or www.dhs.gov/E-Verify