** Retail Assistant Store Manager II**

**Job Category****:** Retail **Requisition Number****:** RETAI10086 Showing 1 location **Job Details**

**Description**

Feel good about where you work!

Goodwill Northern New England is an influential social enterprise that creates jobs, delivers needed services for people with diverse challenges, and uses environmentally friendly products and processes all while earning revenue to pay for and expand innovative workforce services in Maine, New Hampshire and northern Vermont. We operate retail stores, employment services, neuro rehabilitation centers, residences for people needing 24/7 support and cleaning/property services.

Goodwill Northern New England good works here!

**Job Summary**

* Assists Store Manager with management of the retail store and supervision of the store personnel, store with sales from $1,000,000 to $1,999,999.

* Assumes full responsibility for all store operations in the absence of the Store Manager.

* Represents the Agency in all interactions with other members of the Goodwill community and with the general public, supporting the agency Vision of creating sustainable communities that thrive through the fullest participation of their diverse residents. Furthers the organizational commitment to triple bottom line results: integrating social, economic and environmental goals into thinking, planning and actions.

Essential Functions:

Communication:

* Receives donations, provides donation receipts and assists donors to ensure a positive donor experience

* Maintains positive relationships between departments through concise and consistent communication

Knowledge:

* Interviews/hires new store personnel; trains store personnel in store policies, job duties, and Agency policies and procedures

* Maintains store premises to ensure adequate security and compliance with safety and environmental codes and ordinances as well as with the Agencys health and safety standards

* Performs operational duties as needed (register, donation area, production, merchandising, customer service)

Administration:

* Analyzes store merchandising needs; ensures adequate levels of inventory in order to meet projected sales and budget goals through achievement of production goals

* Maintains store records including all cash, sales and deposit reports, expense reports, payroll sheets and other records required by the Agency or by applicable law

* Closes registers and cashes out; totals and summarizes funds received, endorses checks, and prepares bank deposit slip; deposits funds at a bank

Supervision:

* Assists Store Manager with all general store operations

* Supervises/coordinates activities of store personnel; assigns duties and schedules break periods, work hours, and vacations

* Ensures that store opening/closing procedures are followed; secures all store premises.

* Participates in performance management, including disciplinary actions, staff assignments, and writing year end reviews.

**Skills**

**Required**

**Customer Service** *Intermediate* **Lifting** *Intermediate* **Communication - written** *Intermediate* **Communication - verbal** *Intermediate* **Retail Management** *Some Knowledge* **Supervision** *Intermediate* **Preferred**

**Microsoft Excel - Basic** *Some Knowledge* **Sales** *Some Knowledge* **Interviewing** *Some Knowledge* **Dedicated****:** Devoted to a task or purpose with loyalty or integrity **Goal Completion****:** Inspired to perform well by the completion of tasks **Entrepreneurial Spirit****:** Inspired to perform well by an ability to drive new ventures within the business **Ability to Make an Impact****:** Inspired to perform well by the ability to contribute to the success of a project or the organization **Education**

**Required**

High School Diploma/GED or better.

**Experience**

**Required**

**2 years:** 2 years experience in a retail environment

**1 year:** 1 year experience in a supervisory position

Demonstrated ability to communicate verbally and in writing in a courteous and professional manner

Demonstrated ability to handle strenuous physical activity including occasional heavy lifting

Criminal background check that meets Agency standards

**Preferred**

Previous management experience