Description

How this Role Supports our Mission of Elevating People by Eliminating Barriers to Employment

While receiving leadership support from the Store Team Leader, the Retail Leader Intern advances our mission by serving as a leader within the store and seeking ways to improve operations. The Retail Leader Intern will ensure all activities are performed in a manner that is consistent with the mission, vision, values and brand of Goodwill NCW.

Key Responsibilities

• Learns and becomes proficient in the responsibilities of a Shift Leader.
• Completes an individual development plan through partnership with leader and/or mentor.
• Serves as a store key holder.
• Assists with cash handling and cash register reconciliations.
• Assists with training, coaching and developing skills of team members under the direction of the Store Team Leader.
• Becomes familiar with store goals and plays a role in leading team to achieve the goals.
• Maintains a consistent presence throughout the store while engaging with team members and customers.
• Supports Goodwills mission through employment and training of people with different abilities.
• Selects, completes and presents a Capstone project to leadership team.

Qualifications

Education, Skills & Experience

• Must be enrolled full time in accredited education program.
• Must have and maintain a minimum C average in program of study.
• Strong communication and customer service skills.
• Excellent time management and prioritization skills and the ability to manage multiple projects simultaneously under time constraints.
• At least a basic level of competency with Word, Excel, PowerPoint, SharePoint and Outlook.
• Willingness and ability to learn and understand new software and other technology applications as applicable.
• Willingness and ability to work a minimum of 15-20 hours per week at various hours which may include holidays, evenings and weekends. We offer flexible scheduling and will work around class schedules.

Physical Requirements

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Work is performed primarily in a standard retail backroom environment with extensive team member contact and frequent interruptions.
• Primary function requires sufficient physical ability and mobility to work in a production setting; to sit or stand for prolonged periods of time; to frequently stoop, bend, kneel, crouch, reach, twist, lift, carry, push and/or pull moderate to heavy amounts of weight.
• Verbally communicate to exchange information.

The above statements reflect the general details necessary to describe the principal functions of the occupation described and shall not be construed as a detailed description of all the work requirements that may be inherent in the occupation.