Are you looking to channel your energy into a mission much bigger than the bottom line? As a Store Associate (3rd Key Holder) with Goodwill of Western New York, your work will directly impact your local community and the individuals we serve. 

THE POSITION

Are you looking for autonomy, work-life balance and the opportunity to work for a company that makes a difference in our community? Is it important for you to work for a company that considers the needs of our current and future generations by improving our environment through sustainability and recycling? Do current fashion trends, antiques or collector's items fascinate you? Then this position may be perfect for you!

We are looking for a 3^rd Key Holder to join our team! Our Store Associates (3^rd Key Holders) work under the direction of our Retail Store Management to maintain the efficient operation of our store by delivering outstanding customer service to achieve established goals for sales, production, safety and expense control.

This position’s key responsibilities include:

• Performs store opening and closing procedures which includes, but is not limited to, ensuring security of the building by locking and setting alarms.
• Trains Store Associates on job duties as necessary.
• Acts as the Manager on Duty when the Store Manager or Assistant Store Manager is unavailable.
• Greets and interacts with customers. Demonstrates and explains merchandise, selects and suggests options suitable for the customers’ needs, and answers customers’ questions about merchandise.
• Collects payment using the store point of sale system.
• Prices and tags goods according to retail policy and restocks sales floor as necessary.
• Performs other duties as assigned.

EDUCATION & EXPERIENCE

• High School Diploma or GED.
• Minimum of one (1) year of retail experience highly preferred.
• Schedule flexibility.

KNOWLEDGE, SKILLS AND ABILITIES

• Excellent verbal communication skills.
• Outstanding customer service, interpersonal and leadership skills.
• Ability to remain professional and composed under pressure.
• A passion for serving others and making a difference in our community.

THE PHYSICAL REQUIREMENTS

• Must be able to sit, stand, bend, and reach for extended periods of time.
• Must be able to lift, push, pull, carry or otherwise move up to 50 pounds with no support regularly.
• Able to perform tasks that require repetitive motion; i.e., tagging or hanging clothes. Manual dexterity is required.

Goodwill of WNY is an equal opportunity employer and employs individuals regardless of race, color, creed, religion, sex, national origin, age, disability, marital status, citizenship status, military status, sexual orientation, victims of domestic violence, protected veteran’s status, gender identity, genetic information, genetic predisposition or carrier status or other protected class status pursuant to applicable law. This policy of Equal Employment Opportunity applies to all policies and procedures relating to recruitment and hiring, compensation, benefits, termination and all other terms and conditions of employment. This includes compensation based upon external and internal job worth in order to provide fair and competitive wages to associates.