Description

JOB SUMMARY

Under the supervision of the Store Management Staff, the Clerk Processor is responsible for cashiering, receiving, staging, sorting, cleaning and hanging miscellaneous donated merchandise.

ESSENTIAL DUTIES

Operate cash register with accuracy. Follows Agency cash handling policies.

Demonstrate excellent customer service skills. Assists customers/donors with purchases or donations.

Cleans, sorts, tags and hangs saleable items in a timely manner.

Assesses each article as to quality, style, type and use. Removes and deposits all unacceptable items into appropriate Tri-wall, i.e., Trash, As-is, Salvage, Shoes, etc.

Assist with loading/unloading trailers safely and effectively.

Support Agency safety and security programs. Maintains housekeeping chores as needed to ensure a safe and orderly working environment.

Assist in store housekeeping including but not limited to the sales floor and processing areas.

Observe and support all Agency policies and training programs.

Regular attendance is required in order to perform the essential functions of the job.

SECONDARY DUTIES

May act as back up to donation attendant or janitor as assigned.

Keeps Store Management Staff informed as to merchandise needs, including any store maintenance and/or repairs required.

Perform other related duties as assigned by the Store Management Staff.

Qualifications

MINIMUM REQUIREMENTS

Education Required: Elementary education.

Experience Required: None required, but six months experience in retail sales, processing, warehousing or customer service work experience is highly desirable.

JOB SPECIFICATIONS

Knowledge Required: None required, butgeneral retail principles and retail store operations; effective customer relations; and accurate cash handling/register operation, and knowledge of material handling, are all highly desirable.

Equipment Used: Point of Sale system, cash mate machine, time recorder, pricing tablet, PDA and ticketing equipment, tagging gun, sneeze guards and credit card machines. Use of totes, hand trucks, pallet jacks, power lifts, and appliance trucks.

SKILLS/APTITUDES/TEMPERAMENTS

Ability to work with diverse populations.

Ability to be flexible in handling a variety of tasks.

Ability to communicate and interact courteously with the public.

Ability to follow verbal and written instructions.

EMOTIONAL EFFORT

This job requires moderate emotional effort involving customer interaction (internal and external). Work environment is fast paced with high activity/demands.

JOB SETTING

Flexible work schedule, including weekends and holidays. Variable environmental conditions ranging from 25 to 115 degrees. Exposure to the elements. Flexible work schedules, including weekends and holidays.

PHYSICAL DEMANDS

Ability to ambulate, reach, and lift up to 50 lbs. Ability to bend/lift from the waist. Ability to stand for long periods of time. Good hand/eye coordination. Good dexterity in upper extremities and upper torso.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Duties and responsibilities may be added, deleted or changed at any time at the discretion of the management, formally or informally, either orally or in writing.