POSITION SUMMARY :

Assists the management team in the daily operations of the store. Daily duties will include some management functions, opening / closing store, overseeing production / retail operations, ensuring themselves / staff follows all policies and procedures. Responsibilities

Essential Functions Statements :

• Ensures excellent customer service is provided to customers and donors.
• Provides leadership, guidance, training and professional development in a positive environment to motivate staff, increase productivity, and achieve departmental goals.
• Engages the staff and creates a positive work environment where employment relationship matters are minimum.
• Assist in preparing performance evaluations, 5-minute goal setting conversations, and work schedules.
• Responsible for maintaining store / department in clean, safe and organized fashion with merchandise appropriately displayed.
• Documents and reports any concerns or issues in a prompt and timely manner to management.
• Performs other duties as assigned.

Qualifications

SKILLS AND ABILITIES :

Education : High School Graduate or General Education Degree (GED) preferred.

Experience : One year of supervisory experience. Retail experience preferred.

Computer Skills : Basic computer skills, Email, internet use, Microsoft word and Excel.

Certificates & Licenses : Having a CA Driver’s License, a driving record acceptable to Goodwill’s insurance company requirements, and an insured reliable vehicle is preferred.

Other Requirements : Ability to operate electronic cash register. Must be able to understand the basic principles of running a retail store : Stocking, merchandise flow, quotas, cash handling, bank deposit procedures and sales reports.

Ability to work with simple arithmetic (addition, subtraction, fractions, percentages, . Ability to calculate figures and amounts related to cash handling (for example, change discounts, .

Ability to read and understand sales reports.

Last updated : 2024-04-03